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Nissan of Elk Grove - 30 Reviews - 8590 Laguna Grove Dr, Elk Grove, CA - Nissan Dealers Reviews - Phone (877) 977-5350
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Nissan of Elk Grove

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8590 Laguna Grove Dr
Elk Grove, CA 95757
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(877) 977-5350
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Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA
Nissan of Elk Grove - Elk Grove, CA

Reviews

( 16 )
( 9 )
( 1 )
( 1 )
( 3 )

Best

Jon was absolutely fantastic to work with. I expected to leave with a late model used car, but he helped us find a brand new Altima without any increase in our monthly payments. W...

Worst

Their service was ok. I was greeted in timely manner. My car was looked at and I was called in a timely manner. But the problem was not fix. I was told that the knocking sound...

New purchase 12/11/2014

First of all, I have to complain about these two guys ( Sang Chae and Davies Hidalgo) over at Finance and delivery Department. Neither of them introduced themselves to me when they started doing their part with me in the process. Sang came over to asked me if I am Guodong without saying who he is, he was standing about 10 ft away and talk to me from his left hand side, then he said to me to come over to do the finance paper work to his office, I said "Okay, who are you?". In the office he was trying to persuade me to buy the package of services, unfortunately he already gave me a very bad impression from the beginning, so I just want to have things done only as needed. \r \r Then we turned to delivery part, I figured out the Pro-4x didn't come with tow-hitch which is not make sense to me because every others trim has it, especially for this truck with luxury package on the options. I felt upset as a customer at that point, I wonder who wouldn't if this happens to you. Maria took me i more

Awesome Experience with Jon Milan!!! 7/1/2014

Jon was absolutely fantastic to work with. I expected to leave with a late model used car, but he helped us find a brand new Altima without any increase in our monthly payments. We couldn't be happier!! more

Oil change 11/13/2012

I took my car for an oil change, and was told I needed a new belt and when I was showed the "crack" it looked just like a dot, and the belt looked pretty new. A belt is suppose to be replaced every 60k miles and its barely about to be 2 years that the "cracked belt had been replaced, and not even close to 60k miles. The belt was 30.00 and labor was 145.00..ridiculous. more

FORKLIFT DRIVER 12/10/2011

mY NAME IS JULIUS B. AT THE END OF MARCH WHEN I FIRST WENT TO NISSAN I DID NOT PLAN TO BUY BUT WHEN THEY SAY THE PRICE IS RIGHT THE PRICE IS RIGHT I BOUGHT 3 BRAND NEW CARS FROM NISSAN OF ELK GROVE 1ST WAS A 2011 NISSAN ARMADA (HENRY) THE SALES MAN WAS SO NICE AND SO POLITE I WENT THERE ONLY TOO LOOK BUT AFTER TAKING A TEST DRIVE AND TALKING NUMBERS I HAD TO SAY YES.. THE SECOND HALF OF MY EXPERIENCE IS I PLANNED ON BUYING JUST A LITTLE CAR FOR A GAS SAVER BUT WHEN THE SALES MANAGER(WARREN) PUT A OFFER ON THE TABLE AND I PUT MY OFFER ON THE TABLE WE BOTH SAID YES SO THAT DAY I BOUGHT 2 BRAND NEW 2012 NISSAN SENTRA SO IN 2011 I BOUGHT 3 BRAND NEW CARS AND BOTH TIMES AND EVERYTIME I GO INTO NISSAN WARREN AND HENRY ALWAYS GREET ME AND ASK ABOUT MY CARS AND I TELL THEM THEY ARE THE BEST DECISIONS I HAVE MADE SO OVERALL I THINK NISSAN OF ELK GROVE IS VERY SPECIAL AND I THINK THEY SHOULD ALL BE AWARDED .... more

Elk Grove Nissan Was Great 8/22/2011

The service I received at Elk Grove Nissan from Tina and the service team was awesome!! They were friendly, efficient, and fast!! I had taken my car in because my VDC and brake light were continuing to come on. I truly appreciate the good work they did and for the wonderful service I received. I would recommend Elk Grove Nissan to anyone. more

Awesome service dept 8/9/2011

The service dept was effin awesome. They fixed a recall on my truck after notifying me of the problem. Then, while fixing that, they noticed I had an exhaust problem that I didnt even know about. All parts and service was totally free because of the warranty that I totally forgot I had. Got my truck back with polished tires even. Very friendly staff. Had to wait in line a bit, but they were giving the peeps ahead of me their undivided attention and I can def respect that. more

Miles and Miles 6/8/2011

Just had my 7500 mile check up done and had nothing but GREAT service. I had car within 90 minutes and working great. Could not ask for better service. more

Thank you Dave! 4/11/2011

Dave in the Service Department took very good care of me. He addressed my concerns, and fixed other things that would have become greater concerns! When the Service Department needed a couple of days to fix my car, I was given a brand new 2011 courtesy vehicle. My experience was great and feel very comfortable going back. more

knocking/tapping upon acceleration 3/29/2011

Recently I took my 2010 Altima in to have an engine noise checked out. I have heard this knocking/tapping with acceleration since having about 400 miles on my car, and this visit was the 3rd time I had asked to have it checked out. I now have 5500 miles on my car, and the noise is louder and lasts longer the more I drive it. My issue is that neither the service coordinator nor the tech could hear the noise. I could hear it--they could not. My fear is that it is something that is damaging my engine and reducing the usable life expectancy. Everyone involved was very polite and helpful, but my experience has been one of frustration. I have and will continue to recommend Nissan products to family and friends, but I do share with them the frustration I am experiencing in my efforts to solve the issue of the knocking/tapping. more

5 Stars! 3/18/2011

Bought 2 vehicles from this dealership. One in 2005, one in 2011. Have had great service every time I've taken my vehicle in or asked for assistance. The most knowledgeable and friendly staff that I have encountered in my 50 years of buying vehicles! Thank you! more

RL 3/8/2011

Excellent service but overpriced. Did not have parts in stock. Had to wait 3 extra work days for car. more

Service is Great - Sales Not So Great 2/19/2011

Yesterday, we had our brand new 2011 Nissan Version 1.8SL worked on for a faulty IKey (kept getting the red key light and the car wouldn't start). Thanks to Cruz Solorzano's very hard work, and the expert help from Fred Noda the master mechanic, the problem was resolved very quickly. Cruz went out of her way to call us on her day off, and set us up with Fred to get to the bottom of the problem. As a result, we got the car back in one day. We feel that both Cruz and Fred went beyond the call of duty, and should be highly commended for their hard work. \r \r We also had a great experience with the Finance Person, Ameena, believe it or not. We purchased our first Versa via another Finance person who was rude, and brisk. But Ameena took her time explaining everything in detail, was very personable, and even helped us in other areas outside her jurisdiction. Ameena was a joy to work with, and we highly recommend her.\r \r The salesman, however, that sold us the car (Robbie Kwock), knew more

M 2/14/2011

GREAT SERVICE ESPECIALLY DAVE, HE IS ACCOMMODATIN\r I leaved in the Bay Area (SF) BUT I preferred NISSAN of ELK GROVE to service my truck THEY ARE NICE PEOPLE in the SERVICE DEPARTMENT.I will always take my truck for service EVERY NOW AND THEN...\r \r THANK YOU DAVE, YOU ARE GREAT AND KEEP MY TRUCK WASHED I APPRECIATE IT MORE. \r CRIS ASAGRA more

CA State Worker 2/9/2011

On 2/1/11, I took my Xterra to the Nissan of Elk Grove Quick Lube for a routine oil change. While there, one of the service providers working on my suv suggested I get a transfercase service done. I agreed. That night, I noticed a spot on my garage floor. The next morning the spot had grown into a small fluid spill. I returned to Quick Lube and informed them of the problem. After checking it out, the manager informed me that a bolt was overtightened and cause a crack in the transfer case housing. This was also the cause of the leak. The dealership took responsiblity for the problem, secured me a rental car, and fixed my suv. Although I was without my suv for almost a week, Nissan did a great job on fixing a problem that they caused. I was really impressed by everyone involved. No one made me feel like I was the blame. I was kept informed all the way from start to finish. Thankyou Quick Lube/ Nissan of Elk Grove/ and Dave Moore for the excellent service you performed! I am very happy! more

Unhappy Customer 2/1/2011

Not too happy. My wife's Pathfinder required a relay recall. Made an appointment 8am and left the car to get this fixed. Asked how long it will take I was informed 2-3hrs. Came home. Nobody called once the car was fixed. I made a call at 12:30pm and told them I need a ride back. Had to wait two more hours before I got my ride back eventhough I live two exit away from the car dealer. \r Hope the customer service department are more considerate since I had other errands to take care of including my doc's appointment.\r Thanks,\r Vj more

Mr. 1/7/2011

I have taken both by Nessan trucks to the Nissan dealership for repairs. When Nessan was located on Florin Rd and when they moved to the Elk Grove location. I have always been impressed with the service. The inside office staff could be a bit more informative about how long repairs will take. I was told it would take about 2 hours and ended up taking an additional 3 hours with very little update inforamtion on the part of the office staff( I believe it is the service manager?) However, I trust the service tec and I know my truck is in good repair. Thanks. more

Happy Customer 12/24/2010

Elk Grove Nissan continues to deliver great products and service. They are trustworthy and accommodating, and that is why I continue to go there for any service that is needed for my Altima. Ask for Cruz. Kudos!!! more

Top of the Line Service 10/29/2010

Took my Nissan Cube in for an oil change and routine maintenance. They did a fabulous job, gave me a ride home and returned my vehicle washed and cleaned. I have had nothing but positive experiences from Nissan of Elk Grove more

a very happy family 8/30/2010

great service.brought my first two Nissan's at davis started all service on them at elk grove the last few years.recently brought a altima hybrid from them servic has been great.now have 3 Nissan's in family thinking about my ex-wife ask me to take her there for a new car.we have always been a toyota and honda family but came over to nissan in 2004 first with a frontier truck then a 2005 sentra and now a 2009 altima more

Infiniti Owner for Life!!! 8/20/2010

I loved the experience that I had at Infiniti of Elk Grove. From the moment I dropped my car off the service was wonderful. The service rep that I worked with was responsive to my requests and patient with my indecisiveness. \r A couple of days after I dropped my car off, I was contacted by the rep and given an estimate. I was not sure if I was getting the best price for the work that needed to be done on my Infiniti. I let the rep know that I was going to call around first to see if I could get a better price. The rep was very understanding and patient and was not pushy at all. After I called around to a couple of places, I found that Infiniti offered the most affordable price for the work that needed to be performed. I was also given a loaner car which made the experience a lot more convenient for my busy life style.\r Lastly, when I picked up my Infiniti it was detailed to perfection. This experience will make me an Infiniti ower for life! more
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Expect More at Nissan of Elk Grove!

Owner Message

  • Nissan of Elk Grove is nationally recognized for providing excellent customer service. We have over 2,000 positive reviews online that prove we care about our customers. We include a 10 year/100,000 mile limited powertrain warranty with the purchase of nearly every new Nissan we sell. We include lifetime complimentary car washes with every vehicle we sell, new and pre-owned. Come see why we say you can always "Expect More!" at Nissan of Elk Grove!

Additional information

  • Hours:

    Sun: 10:00AM to 7:00PM; Mon-Fri: 7:00AM to 9:00PM; Sat: 7:00AM to 8:00PM
  • Payments:

    Master Card, Discover, Visa
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