i don't know how this auto body shop gets high rate on net.I had a very bad experience with them, just because i trusted their rate on net after 3 days search online to find which one is the best auto body shop in Philadelphia.
It took 7 weeks to repair my minor scratched accident car.And i had to pay rental car for that repair which would be repaired less than a week .It just put a new bumper and a new headligh and a hook then just repainted it,but it took 7 weeks.It was like to build a new car.
They said because they waited for insurance company go though,stupidly i believed them for 3 -4 times for first 5 weeks.I told them for 3-4 times that they should call me to let me know how thing going on but they never called me.I had to go there and waited for a guy in office come.They acted like they were very busy and let me waited sometimes an hour.I have to go work so i just had one day every week to go there to check my if it was done. I called my insurance company,they told me different stories like body shop didn't want move the car outside,so they could inspected it,or they did not call back insurance but they said waiting for them,after five weeks and i asked them to get my car back they said it was my problems with my insurance company,but they never called me informing me how thing going. After 6 weeks my car was till in the shop unfinished just waiting for put the hook back,while i still paid for rental car that i reminded them that couple times
They were not very honest.All they want that to get money as much as they can.They don't care about customer.It was huge mistake to take my one year old car to them. the paint job was not very either.now i can tell that my paint is not sealed with a good top coat.I am giving this review after 8 months.I have wondered to let my review.Now i decided to give to help other people not to be fooled with the rate and many positive reviews.I think they were made by same people working overthere.