I have been living in Austin for more than seven years, and I have owned three cars and went to mechanical shop a lot. People said that car repair shops in US are not regulated and be prepared to pay overrate. I held this view also, until I went to this shop.
Pros: honest, handy, timely, considerate for customer, can loan a car to you when working on your car
Cons: no a good place for you to sit down and drink a cup of coffee when you are waiting