Newport Boats & RV

I usually don't give reviews about anything or anyone but in this case, I have to say something. After having several dealings with other boat repair shops, the guys (and gals) at Newport Boat & RV went over and above in order to get my 1985 Bayliner squared away. They spent countless hours and days searching for parts to repair my ignition and electrical system. Both Shawn,and their outstanding mechanic stepped up big time, found and completed the repairs in super fast order. Simply can't say enough about these guys and the way they perform their duties. As a former Vietnam vet, I tell all my military buddies and friends about Newport Boat's class act. After all, the best and most effective advertizing is ""word of mouth"" Thank you Shawn, and thank everybody as well. more

I can't begin to tell you how extremely happy I am with Newport Boat and their courteous, professional service. My first experience with these guys will not soon be forgotten. I was desperate to find a part for my bayliner and needless to say, Newport Boat & RV didn't have the part in stock but told me they could easily order one for delivery the following day. Since I needed this part immediately because I was in a trout tournament the next day, Shawn directed me to Marine West a few miles away and thought to my self. This guy is sending me to their main competitor and so I left and went straight to Marine West where they had the part in stock and I was able to participate in the trout tournament the following day. Shawn sacrificed a sale in order to satisfy my need for the this part showed me alot. more

Last week I visited Newport Boats and RVs to service my RV. I got an oil change and a generator service done at a really good price. When I went to pick up my RV I saw the amazing specials they had for details so I decided to get my 39' Class A detailed. Overall, the prices are great compared to other dealers and they do an excellent job. I had no complaints at all and the Service Department was very friendly and even gave me some advice on my RV. I have been to some other places and they don't have as good prices and service as Newport Boats & RVs does. I will be taking my RV to them from now on! more

The Newport Boats team did a phenomenal job in repairing my boat. I found the staff to be extremely knowledgeable and courteous. I had had my boat at two other shops being repaired however they were unable to diagnose the problem. With a long planned vacation coming up around the corner, I was desperate to get my boat fixed once and for all. I brought it into their Corona shop and even though they were swamped, they were able to fit me in. After 1 (ONE) try, they diagnosed the issue and repaired it. I am still fuming from all the time, energy and money I spent at the other places to fix a problem they considered basic diagnostics!!! Anyway, its water under the bridge and I am so HAPPY that I got to have my boat on time for my vacation. Thank You Newport Boats!! more

My experience was an episode of punked! I Looked at several used boats, finally found one I liked, after negotiating on the price, (btw their in house financing did not even bother to call me back) fortunately, I had my credit union finance the loan right away. We finally got to a test drive out in the lake later that week (I had the check in hand, confident that they stood behind the condition of the boat as described). The two salesmen that accompanied me (one with one week of experience on the job and no boat knowledge), showed me exactly what NOT to do through their own apparent inexperience. One almost fell in the lake, the other one could not figure out how to lower the propeller (forgot to remove safeguard) then when he tried to back the boat out he forgot to take the tie downs off from the back....once he actually got the boat off as they are pulling the trailer back in, one of the boards came off from the trailer...needless to say things looked very bad from the get go. Once we actually got on the water, during our third go around the engine started to rattle and we had complete loss of power, the boat would not start and after 10 minutes he finally got the boat started again, I sarcastically asked the sales guy what he thought about the deal and to my surprise with a straight face he still told me it was a very good deal for the money I was paying! The nerve in this guy! we tried to go around the lake again but I noticed the boat was no longer running to its full potential, I took us closer to dock for fear of getting stuck again and as we are approaching the boat dies again, out of pure desperation and not wanting to wait for someone to tow us in, I jumped in the water and pulled the boat to the dock myself. I received a call from the manager a few days later and he told me he would be replacing the engine with a ?new? one and would give me a 30 day warranty , yeah? a 30 day warranty!, I played along and told him I was open for another test drive, later that day I inquired about the engine again, just to verify that indeed it would be a new engine, needless to say, the response was that they where swapping the engine and replacing it with a used one ""with low hours"" and still a 30 day warranty on the engine, but he did say that if after the warranty if anything went wrong they would fix it......right! So if you plan to purchase a boat from here you have been forewarned and don't say no one told you so....best of luck! and if you guys from Newport boats (Corona) read this, truly nothing personal, take it as a lesson learned and strive to stand behind your product and train your staff to be more knowledgeable, they are very pleasant and quite comical, but not very knowledgeable in their field. more

A response of this nature is not a standard practice for me, however after my experience with the service department at your location I was compelled to write you. I am aware that your company has reached a stature level in the marine industry, here in Southern California, envied by some and equaled by none. Hat's off to you! more

Just purchased a new Regal from them and I couldn't be happier. They worked with me on price, gave a great deal with warranty, and worked very hard to get me financed ( which was tough). Did a great job of explaining everything about the boat to me and went through everything with me when we took delivery on the water. No wam bam get out of here feeling. They stayed out on the water with us until me and my wife felt comfortable operating the boat on our own. Ive never been treated so well when making a purchase. These guys really know how to make a first time boat owner feel like a pro before getting out on there own. more

AVOID THIS SERVICE PROVIDER LIKE THE PLAUGE.... more