Not that it's hard enough having to lay a loved one to rest. But afterwards you will get the weekly/monthly phone calls. They act as if it's something important and need you to come in. It's to try and sell you and anyone else in your family on a prepaid plan. They could be more up front but they want to lure you in with acting as if something is wrong with your previous burial. I can't stand these people. It's all about making more $$$$ Then they have other staff call. It never ends.