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New Yorker Picture Frames - 3 Reviews - 310 E 23rd St 3, New York, NY - Picture Frames Mfrs Supls Reviews - Phone (212) 533-0808

New Yorker Picture Frames

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310 E 23rd St 3
New York, NY 10010
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(212) 533-0808
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Reviews

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Best

I was walking down 23rd street when I came across this framing store. I almost didn't go in but there were so many beautiful frames and I'm a sucker for home decor. I had been loo...

Worst

My husband and I ordered 6 framed pieces of artwork from crate and barrel. We took it here to have wires put in the back for hanging. About 2 weeks later, one of the frames fell...

Bad customer service! 9/3/2011

My husband and I ordered 6 framed pieces of artwork from crate and barrel. We took it here to have wires put in the back for hanging. About 2 weeks later, one of the frames fell off the wall, damaging the art and the baseboard of our apartment. When we went back to the store both Hasan and Golan refused to accept responsibility for incorrectly installing the wires in the back, instead blaming the quality of the frame. The other 5 are still hanging out the wall with no problems, so clearly there is fault on their part. They only refunded us $30 for over $100 of product we need to purchase again. In addition, Hasan was BEYOND rude when we first went in to address the issue. What is most frustrating is I have given them over $350 worth of business matting and framing my undergraduate and graduate school diplomas. You think they would have a bit of customer loyalty. Needless to say, we will not be going back here even though we live right next door to the store. My advice to New Yorker-get some better customer service and loyalty-and get rid of Hasan because he is rude to customers. more

So happy with my frame!! 7/17/2011

I was walking down 23rd street when I came across this framing store. I almost didn't go in but there were so many beautiful frames and I'm a sucker for home decor. I had been looking half-heartedly for a framing store to frame a beautiful map I got in Napa Valley of all of the vineyards. Being in the wine business, I didn't want someone to do a poor job. Inside, I inquired about pricing and spoke to a young gentleman who was very accommodating, but also let me know that giving an estimate without seeing the map it would be difficult to give an exact price. Everyone in the store was really nice and it is a family business that has been around for a while, so I had to come back with the map. They gave me a great price and I got my map back and it is beautiful! I didn't really know what I wanted and I gave them the reins and they didn't let me down! I'm so happy with it and have so many people asking me where I got it framed. It is rustic and correlates perfectly with the whole Napa Valley feel. I couldn't be happier! I feel like I built a relationship with the family at New Yorker Picture Frames and genuinely want to refer people because of their kindness and professionalism. The frame is nicer than the actual map! more

New Yorker Picture Frames 5/14/2008

Great service, big selection and priced right! I have all my frames from them and they helped me to pick the right colors for the schemes in my apartment. The owners are very patient and willing. Pros: Service & price Cons: not open on Sunday more
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Additional information

  • Hours:

    Mon-Sat 10:30am-7:30pm
  • Neighborhoods:

    Midtown, Gramercy Park
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