I pre-ordered a large order on a Friday for a meeting taking place on a Monday. They said they would open early for me, took my order, gave me the total, asked how I would pay- I said cash. They said see you Monday. They never showed, I called them all them day Monday and they never answered. Finally when we get them on the phone tuesday they said we had to prepay in order for them to open early. They never told us that and it was the manager who took our order and they didn't care or apologize or offer us anything. So basically it was very embarassing in front of the V.P., my Boss and my Supervisor, and the Branch Manager. You can not count on them.
Cons: They never show up!