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New York Palace Hotel - 8 Reviews - 455 Madison Ave, New York, NY - Hotels & Lodging Reviews - Phone (212) 888-7000

New York Palace Hotel

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455 Madison Ave (at 51st Street)
New York, NY 10022
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(212) 888-7000
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New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY
New York Palace Hotel - New York, NY

Reviews

( 1 )
( 4 )
( 0 )
( 2 )
( 1 )

Best

Can be expensive but if you've got the money its well worth it!! one of a kind in nyc!!! Pros: Large rooms compared to other nyc hotels Cons: price

Worst

After a red-eye flight and over 24 hours of no sleep, the hotel refused to accomodate us and made us wait for hours before allowing us to check in. They had absolutely no sympath...

Terrible Customer Service 2/23/2010

I booked two rooms to stay at the New York Palace Hotel for a trip to NYC for my mother?s birthday on October 17-18, 2009. I made the reservation online at the hotel?s website and clicked that I wanted to book 2 rooms? one under my husband?s name and one under my father?s name. My husband and I had previously stayed at the New York Palace in 2006 and we enjoyed our stay. more

Beautiful... 10/17/2009

Can be expensive but if you've got the money its well worth it!! one of a kind in nyc!!! Pros: Large rooms compared to other nyc hotels Cons: price more

Very Comfortable 12/8/2008

Bed was amazingly comfortable and the bar scene was great. I really enjoyed everything about the atmosphere here. Would come definitely stay here again! more

Avoid this hotel if you like good customer service 5/3/2008

After a red-eye flight and over 24 hours of no sleep, the hotel refused to accomodate us and made us wait for hours before allowing us to check in. They had absolutely no sympathy and paid no attention - their customer service is non-existent. Although the hotel itself is very nice, the lack of customer service will definitely prevent us from staying here ever again. The front desk staff were pretty much helpless, and the manager had no clue. more

Gilt is good 2/19/2008

Good menu at Gilt. Good service. Tasty fries and pates. Good wines albeit mostly imported. Wonderfull atmosphere. Gorgeous decorum. Pros: Decorum, service, food. more

I'd rather have no service at all then bad service 12/13/2006

I was a frequent customer at the NY Palace Hotel. Undoubtedly, it is one of the finest hotels in terms of design. A former mansion, it has much of the charm of its original state. The staff for the most part is fine. The doormen are excellent; they have a tendency to remember repeat customers. The rooms are scrupulously clean and I think only once did I find a room less then so. Even then, it was not an issue. There are minor problems with some of the desk staff. One woman refused to make change for me, until a co-worker interceded. Or another time, a man at the desk cancelled my reservation by accident. The problem with the hotel is uppermanagement. On my final visit to the hotel, I went to the Executive Lounge, where I always go on every trip, and went to take my breakfast. The dress is generally casual. I've seen people in there just coming from the hotel gym, shorts, jeans, etc... Pros: Design, locale Cons: lack of responsibility from management more

great service 1/19/2005

Our room looked out over St. Patrick's Cathedral and the light dusting of snow was beautiful the night we stayed there. The bellman made sure we knew what amenities were available - showed us the features in our room, very professional in appearance and attitude. Our turndown service included refreshing the bath towels we'd used - love having 2 towels per person, and ones that are big enough for a grown-up! Ice was delivered on a silver tray with 2 glasses - it made our Dr. Pepper taste expensive. Comfy bed, great pillows. more

The Best In The Area 6/9/2003

Beautiful hotel, down to the hallways! The room was spacious and beautifully decorated. The amenities were great and had a view of St. Pat's. I would recommend this hotel to any out of towner. As stated in another rating.....skip the Plaza!!!! Pros: Beautiful Decor, LeCirque, Attentive Staff more
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Menu for New York Palace Hotel




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Editorial

  • The Scene
    Guests enter this hotel through tall iron gates via a courtyard lit by Florentine lanterns. The heart of it is the Italian Renaissance-style palace designed in 1882, and its...

  • 12/27/2006 Provided by Citysearch

Additional information

  • Hours:

    Daily 24 hours
  • Payments:

    Diner's Club, Master Card, Discover, Visa, American Express
  • Neighborhoods:

    Midtown, Midtown Center
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