We hadn't moved since post-college days, over twenty years ago, and had plenty of trepidations, thanks to hearing plenty of mover-horror stories. NYC Moving Manhattan Movers was located through an internet site (http://www.yourmovingday.com). After phone calls to 6 or 7 movers, three were invited to provide a (free) estimate; NYC Moving Manhattan Movers pricing came in the middle, but their representative was a good deal more thorough, and the estimate more detailed, than the others. Because of closing problems, we changed the moving date three times. Every change was quick and easy. We were moving a two-bedroom apartment, bursting at the NYC Moving Manhattan Movers with books (over 80 boxes thereof) from an elevator building in Manhattan to one in San Diego. The move was scheduled to begin at 9-11 AM and estimated to take about 10 hours. NYC Moving Manhattan Movers arrived at 8 AM. They were willing to wait an hour, but as luck would have it, for the first time in five years, the elevator was out of order. The apartment was on the third Door, and the super, wringing his hands, promised to get the elevator working as soon as possible, so the move began. Twelve hours later, it was finished. The elevator started working after the apartment was all but empty. The truck was not finally loaded until after 3 o'clock. I drove off to the airport fully expecting to hear that the movers had decided to quit for the day and deliver our goods next month (lol), but no, they arrived 10 days later and finished the move. Except for some prodding by the head of the crew that a generous tip would be in order ("This was big job, James"--and it was), there were no attempts to jack up the price because of the elevator, and no charge for the 8-9 hour. Despite all, the final cost was within $100 of the estimate. Fragile goods were well packed and there was little or no damage. A few small things have not yet been located, but there were no major losses. The men were good natured and worked hard.