I felt the need to write a review for this cleaners because the previous comment leaves it at an injustice. I found the cleaners on YELP because let's be honest, there are a lot of cleaners to choose from and the comments left for New S.O.S Cleaners are just fabulous. The owners are wonderful people and I have never had a problem for the past 8 months I've been going there. I HIGHLY RECOMMEND this location and to even check out the other reviews on Yelp!
On another note, I asked the owner one time about the comment left on this review (the scarf incident) and apparently the husband had brought in his wife's scarf (which had some moth holes that wasn't visible prior to wash) but afterwards had left some large holes. The owners took the initiative to fix it themselves, but the client wasn't happy even though the owners had made other offers. The owners didn't ask the customers if they could fix it because this location has been fixing up little holes/buttons/seams/etc. as a courtesy for customers for a long time. So...understandable, but I still felt the need to explain because there are two sides to every story and I truly believe the owner's earnestness.
So try it out, you are going to love it and love the people and most importantly, the outcome of the services!
Pros: Great Owners, Positive Results, Always On Time