Do yourself a favor and stay away from these crooks. Their rents are inflated, they do not maintain their properties and they treat their tenants with disrespect and attitude. They will tell you that they are going to fix something (after much hassle of coarse), then never actually fix the issue but instead lie and say they never agreed to fix the problem in the first place. All the while treating you like you are somehow bothering them with this inconvenience. Any dealings with them big or small was like pulling teeth and always ended in disappointment. CK Cole the property manager is just plain rude. Karri Ellis the office assistant is ineffective at best.
I have rented from many management companies through out this country and New Management Ltd in Chicago is by far the worst on all counts. Before renting from these clowns, I checked the reviews and chose to ignore the negative ones. Big mistake!