I'd give the place zero stars if it was possible.
My wife went on Friday for a simple trim and came back home pissed because her haircut was uneven. When she called back to ask them to fix it there were no appointments available with the original offender. Call #2 netted a same-day appointment with another stylist, but the end result was not ideal either. Now my wife feels boxed in with a bad hair cut and that doesn't bode well for anyone.
They may have a New York or Big Apple state of mind, but someone needs to remind them that Bristol aint the Big Apple (if they were really that talented and desirable in NYC, what the hay are they doing hiding out in Bristol anyway?)
Front desk staff is great, but the attitude needs an old fashioned adjustment.
- Husband (unspeakable parts puckered...)
On the plus side, hair eventually grows..