I discovered that I had a dead animal in my chimney, which was causing the house to smell. I called several chimney sweeps in the area and got answering machines. I called New England Chimney, at 9PM, and spoke to a person (Heidi?) who was able to give me an rough estimate on the spot! While she wasn't able to give me a definite appointment (because heavy rain was expected the next day), she was able to promise a call back the next day from the guys who might actually do the work. \r
The next day, at the time promised, I got a call back from Henry. We firmed up the price ($150 for animal removal and a chimney cleaning) and set a time. They were able to do the work during my lunch period, so I didn't miss any work. They arrived on time, were professional, removed two dead squirrels that had been blocking the vent and cleaned the chimney, all in about an hour.\r
I'm glad I found them!