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Neptune Society - 0 Reviews - 562 S Palos Verdes St, San Pedro, CA - Cremation Supplies Equip & Services Reviews - Phone (310) 831-0664

Neptune Society

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562 S Palos Verdes St
San Pedro, CA 90731
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(310) 831-0664
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Reviews

Editorial review from Citysearch 12/31/2013

Can NOT say that we could recommend this company. My parents originally wanted this company due to they USE TO bury at sea, they DO NOT any more, strictly a cremation service. There was a terrible lack of communication and accountability between the chain of command and the service providers. First, the urn was delivered unexpectedly to us, and I wasn't sure if another families member was inside or how I was supposed to take care of this. It was my responsibility to get it to the crematorium. Then they had the wrong doctor signing the death certificate and sat on this misinformation. Finally they filed the death certificate, but forgot to pay the city permit fee at that time, which caused me a weeks delay in being able to pick up the death certificates. They act as a franchise with no true accountability to the client, but they have time to answer incoming sales inquiry calls rather than calling back to the client who has paid and is having problems. If you don't have the time and emotional strength to tell people how to do their job, find another service.\r It took five weeks to get our love one back, be wary! \r more
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Additional information

  • Neighborhoods:

    Central San Pedro, Harbor
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