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Neapolitan Car Wash - 5 Reviews - 6265 Naples Blvd, Naples, FL - Car Wash Reviews - Phone (239) 734-4568

Neapolitan Car Wash

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6265 Naples Blvd
Naples, FL 34109
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(239) 734-4568
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Main categories:

Car Wash

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Other

Reviews

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( 3 )

Best

Quality: Good. Customer Service: Superb. Time to complete the wash: 12 minutes. Personnel and place look: clean & professional. Prices: OK, but look for the specials on their ...

Worst

One of the drivers almost caused an accident with my car. I spoke to the manager and he completely denied it and refused to take responsibility for the driver.

Terrible Service 12/21/2011

One of the drivers almost caused an accident with my car. I spoke to the manager and he completely denied it and refused to take responsibility for the driver. more

Amazing Service 1/14/2011

Quality: Good. Customer Service: Superb. Time to complete the wash: 12 minutes. Personnel and place look: clean & professional. Prices: OK, but look for the specials on their TV's or Valpak. They seem to have one every month and sometimes I have saved up to 50%. This is a very trustworthy place. I had an issue last week and the two managers I dealt with went above and beyond to make me happy. I was very impressed with how much they cared about "making it right with me." It is refreshing in today's world to find a business like this one. I encourage every one to try this car wash. I have read the two negative reviews they have, and let me tell you my experience has been wonderful every time. I know it is a lot easier to find negative comments, but I find it hard to believe that I am the only person out there that finds this car wash so good. So, I encourage anyone who had a good experience there to write a review. Finally, I would like to thank the five managers or supervisors: Ryan, Aleta, Jamie, Rich and a Hispanic guy (I cannnot remember his name). These people have restored my faith in the quality of service. more

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Fast and courteous 1/7/2011

I find this to be a good experience overall. They keep exceeding my expectations in all areas. more

Horrific 3/10/2010

I needed my windshield cleaned... that was the main reason I pulled in and had my car cleaned. I asked the girl who greeted me if the basic wash included washing the inside of the windshield... I was assured it did. When I got in my car after the wash I couldn't believe it! I took my finger and drew a nice long streak down the inside of the windshield. It was a dirty with grim as when i pulled in! I was upset and asked if this is how they do a car wash. Someone got in and started to clean the windshield. I asked again, and then the guy got out and refused to clean it!!!!! I went in and asked to speak to the manager. I was told the guy with the cleaning rag who just refused to clean my windshield was the manager!!!!! This place is like a waking nightmare.... will never return. more

Poor service 6/30/2009

Be careful at this car wash. About 2 years ago I went through the car wash in my Expedition and they pressed upward on my glass sunroof and broke the mechanism that opened and closed it. I went to the manager and they denied any responsibility. Then recently dumb me went back for a car detail and they didn't shampoo the carpet in the back of the car. I took out the third row seat so they would have an easier time getting to that carpet and they totally ignored the whole area. I pointed that out to the 'quality control' manager and he came over with a rag and wiped a few spots down and told me he was done. I later called and asked for a manager and the front desk clerk gave me a hard time. He told me the managers were too busy to talk to me unless I gave him a reason they should call me back! I'm not done trying to get the service I paid for. more
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Owner Message

  • Neapolitan Car Wash is an exclusive car wash and detailing service based in Naples. Our company was founded back in 2003 by a team of experts. Our goal is to provide our customers with the friendliest, most convenient car wash experience possible. Our Car Wash utilizes state of the art equipment and biodegradable eco-friendly products. Neapolitan is the only business consistently voted THE BEST CAR WASH AND DETAILING CENTER in Southwest Florida, as selected by the readers of the Naples Daily News and Gulfshore Life Magazine

Additional information

  • Neighborhoods:

    North Naples, Naples
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