Called the office for a price..couldn't believe they gave it to me right over the phone. The other companies I called all sent over sales people to pressure me into buying. Signed up right over the phone. They came out the next day at the appointed time, and treated our home. Within a week the bugs were gone. Anytime I have a problem they come right back. I also appreciat that they give exact appointment times, no waiting around all day. Best of all no bugs and no heavy pesticide use around my 2 year old.