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Nationwide Candy LLC - 422 Reviews - 3901 Academy Parkway N Ne, Albuquerque, NM - Special Trade Contractors Referral Service Reviews - Phone (505) 797-4089

Nationwide Candy LLC

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3901 Academy Parkway N Ne
Albuquerque, NM 87109
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(505) 797-4089
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Reviews

( 339 )
( 38 )
( 9 )
( 7 )
( 29 )

Best

Wow I am really impressed how fast they shipped my order. I really recommend this place.

Worst

I placed an order early Monday morning. I sent two emails days later asking if the order had been shipped and found out a day later that it had been held up for a single item tha...

Ships fast !!!!!! 3/31/2014

Wow I am really impressed how fast they shipped my order. I really recommend this place. more

Perfect place for us and what we wanted :) 3/29/2014

I looked everywhere for something special for our team and this place had lots of choices. I recieved our order in just two day afterwards. more

Wonderful Service 3/12/2014

I really love their communincation and how they got my order to me. I was not sure if anyuone had the specific candy item I want and this place had it. Was fresh and they shipped fast. I recieved a phone call from them about a quantity shortage that I was fine with right after placing my order. I recieved my order two days later. Job well done nationwide. more

Backorder never shipped and not giving me refund! 3/11/2014

I place a order on Nov 17th, was told back ordered for 6 weeks. No problem, didn't need until Jan. Now it is March, item still hasn't shipped and they wont give me a refund. It is $350. Reported to better business bureau and working on small claims court now. Absolutely ridiculous! I agreed to 6 week back order, not 6 months!! Emailed customer service, no response. RESPONSE FROM Nationwide Candy, LLC: Hello Patricia, I am sorry you are having issues with your order. The item you ordered is only produced once a year by the manufacture and we are on a waiting list to get this in. After looking deeper into this, I discovered our customer service personnel did communicate with you over the phone and through email several times about the unique circumstances with this particular item. In fact you called our office three weeks ago and this was discussed again then? Based on this review it would appear you no longer want to wait for this item. We have taken you off the list and your order has been canceled. Your PayPal payment has also been refunded. Sincerely, Ken Henson General Manager more

I love NationwideCandy.com 3/10/2014

I found that nationwide candy was the only place out of about 12 other sites I visited to have the best selection of theater box candy anywhere and their prices were the best I could find. We order about 2000 boxes for a sales promotion we do around the country every month. more

Fabulous ! 3/9/2014

Perfect price and fast shipping. Was exactly what I was looking for. more

#1 In My Book 3/3/2014

Superb prices and great service. I am wildly impressed. more

3rd time to Order without a hitch. 2/16/2014

Never a one problem with my orders. They ships fast and everything is always fresh. more

I love this place ! 2/16/2014

I could not be more please with the service they offer and how quickly they ship. more

Thanks Nationwide Candy 2/11/2014

Amazing selection, timely delivery, friendly and helpful customer service. more

I love the selections 2/5/2014

I found they seem to have several things I thought were no longer made. I just made an order nearly $200 when I was only looking for Velamints. They hooked me and will probably go back in a few days. more

I looked everywhere for the best price and it was here. 2/4/2014

After searching more web sites than I care to talk about ...this place had the best price on $@!#% jacks. I needed about 13 cases for our team event and Nationwide came through with the best price, the best service, and the fastest ship time I have ever experienced from an online company. I will buy again in probably 2 months and highly recomend. more

Incredible great Service and Prices 2/4/2014

Best prices I found after searching for two days. They also ship fast. more

No Problems here. GREAT PLACE !! 2/2/2014

This place had my favorite candy item in the world called apple Bon Bons. They did a great job packing my order and everything arrived perfect. I am so pleased to finally find a place that sells this candy. I thought it had been discontinued. Try this here if you are looking for them too: http://www.nationwidecandy.com/itemdesc.asp?ic=36216 more

Super Service 2/1/2014

I could not have asked for anything better and I honestly do not think things could have gone smoother. Great job nationwide candy. more

NEVER BUY FROM THIS COMPANY 1/31/2014

TERRIBLE CUSTOMER SERVICE AND DAMAGED PRODUCT!! I purchased candy which arrived unsealed open, all over the packing box. Customer service refused to assist and required that I pay to send it back and they would file a UPS claim and that perhaps I would get a refund in 30 days. They were unpleasant on the telephone; spoke over me; refused to let me talk to anyone else and said they would go out of business if they refunded or replaced their products everytime they were told of a damaged product. The cusomter service rep added that he himself would never eat unsealed candy. DON'T WASTE YOUR TIME AND MONEY; SHOP ELSEWHERE!!! RESPONSE FROM Nationwide Candy, LLC: Hi Marilyn, I did do a little research into this and you omitted a few key points. Customer Service did apparently attempt to assist you. From what I gathered the plastic seal that goes around two of the small tubs of candy that you ordered, broke away during transit and caused some of the candy to fall out. We have a procedure that we must follow when something like this is reported which involves notifying UPS to investigate for us. UPS will physically look at the package and notify us of the cause. They will tell us if it was a result of their handling the package or our packing of the package. When customer service advise you of this you apparently did not want to go this route and then demanded a refund. Our only next step is then to have you send the package back to us for inspection. You agreed to this but only at our expense. We will not pay for return shipping which is why we have UPS go out and inspect the package on site. I hate having a dissatisfied customer but you must understand that there are set procedures in place to address these types of problems. We have found this method the quickest and safest for both the customer and us. Customers will received a faster refund for any damages and we are protected against false claims of damages which was a constant issue for us before this procedure was implemented. Ken Henson General Manager more

WONDERFUL SERVICE 1/27/2014

THE BEST ONLINE SERVICE I HAVE HAD IN YEARS. more

Ships Fast 1/26/2014

I was crazy impressed how fast by order arrived. I place my order Sunday night and it was at my door Tuesday monrning. They gave me a free shipping upgrade. more

Perfect Service and Best Prices I found 1/25/2014

I looked at a few other places and this place was the best price I could find. Was my first order and all went well. more

They had what I wanted and was the CHEAPEST ...! 1/20/2014

I have looked everywhere in Florida for Certs mints. I finally gave up and decided to shop online. I found Nationwide Candy to be the best price everywhere I looked. more
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Additional information

  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Alamedan Valley
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