National Car Rental company is usually a pleasant experience. I never am disappointed. I always can count on the counter representatives to be OVERLY friendly. Which is nice when flights are cancelled and / delayed. Then, there's the holiday; Wed. night before Thanksgiving staff in Memphis. \r
I was told to go out and choose any car in the economy section. PROBLEM, there were no cars to choose from, I wondered the lot hoping not to walk all the way back in. Finally, I asked the exit both, they suggested the next car section. PROBLEM, that car had personal clothing and food inside :( Ultimately, next section of cars had a similar car that was suggested. GREAT CAR, no problems, ALL GOOD. \r
But just to be given such directions, without checking first, and wondering in a cold lot at midnight before Thanksgiving. hmmm""trains plans and automobiles"". I still rent from them, OVER ALL A GREAT COMPANY TO RENT FROM.