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National Auto Plaza - 149 Reviews - 10790 S State St, Sandy, UT - Isuzu Dealers Reviews - Phone (801) 545-9292
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National Auto Plaza

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10790 S State St
Sandy, UT 84070
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(801) 545-9292
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Reviews

( 128 )
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( 19 )

Best

I wish I had stopped here first-before going to other car dealer's- here I've been treated very well- great customer service-

Worst

I can’t speak to their service when trying to purchase a car because I was just trying to sell my car to them. I had received an offer from another car dealership in the area and ...

Worst Dealership Experience Ever! 3/27/2012

I can’t speak to their service when trying to purchase a car because I was just trying to sell my car to them. I had received an offer from another car dealership in the area and called to ask if they thought they could beat it. Matt told me over the phone that he though it would be possible and he spoke to his used car manager who said that they wanted my car. I decided to make the 30 minute drive to Sandy since it sounded like they would be able to make me a better offer. I had been to another dealership in the area that buys cars and it had only taken 30 minutes to get their offer. I was expecting something similar at National Auto Plaza. After an hour I was given an offer that was better than the other offer I had been given. I asked them to put it in writing so my husband and I could come back up later that evening to finish out the deal. I was told both by Matt and by the manager that I didn’t need the offer in writing because they “don’t play games” and it wouldn’t be a problem at all. Both of them tried to get me to go through with the deal right then even though I didn’t have the title with me and I didn’t have a way to get back home. I was told that one of their technicians could drive me home and that it was fine that I didn’t have the title with me, that I could just bring it back up sometime. I didn’t feel comfortable with that offer so I called my husband to see if he would be willing to leave work to grab the title and come meet me at the dealership. He said that he was if they would increase the offer by $100 to compensate for our time. When I talked to Matt about what my husband said, he told me that he didn’t think it would be a problem but that he needed to go check. Prior to this he was asking me what it would take to do the deal right now and had asked if I would be willing to do it if they increased the offer $100 so it really had been his idea. Well after waiting for awhile longer Matt came back over to let me know what they no longer wanted my car. Biggest waste of 3 hours. more

Very good experience 8/9/2011

He was very informative & easy to work with. He understood our buying needs & worked with us to make it a good car buying experience. more

Experience was great!!! 8/8/2011

Experience was great!!! more

very best deal 8/5/2011

Didn't stop trying until they found me the very best deal and also offered references for re-financing. more

Everyone was very helpful & honest 8/4/2011

Everyone was very helpful & honest. I told them where I needed my payments to be & what I wanted, they were very accomodating. The process was quick & surprisingly easy! I will definitely come back for my next car! Thanks guys!! more

Very helpful, friendly & honest 8/3/2011

Tanski was great! Very helpful, friendly & honest. I felt very comfortable with him & trusted he had my best interests at heart. Everyone else was fantastic as well! more

great service 8/2/2011

great service more

very friendly, was cool :) worked hard to get good deal... 7/28/2011

very friendly, was cool :) worked hard to get good deal... more

James was very helpful and informative 7/26/2011

James was very helpful and informative more

Great listener, get us what we needed on what we wanted 7/25/2011

Great listener, get us what we needed on what we wanted more

worked with me 7/25/2011

good service & very personable & friendly, worked with me on payments & getting the most from my truck more

Loved the customer 7/22/2011

Loved the customer service and they were actually able to get me approved. I found my new car lot!!! more

Awesome Service 7/21/2011

Awesome Service more

great service 7/19/2011

Thank you NAP Ozzie and his team, for their great service. They have helped me dearly in buying a 2008 Toyota. I would gladly send future customers to them. I am very grateful for having Ozzie and his team as my sales person. I LOVE MY CAR! more

National auto plaza in sandy is THEE most amazing car dealership 7/15/2011

National auto plaza in sandy is THEE most amazing car dealership i have ever went too, my family has bought four cars from Ozzie and his partner. They were wonderful people that made my time very worth while. I would recommend everybody to get a car from there. All the employees were wonderful people but i very much enjoyed Ozzie, he gotten everything we needed answered every single question i had and took great care of me. I WILL HAPPILY SAY I AM GREATLY SATISFIED! more

I'm a very happy customer 7/14/2011

National auto plaza was super fantastic!!! They treated me the way I wanted to be treated.I did alot of home work before I bought my Mercedes-benz and they beat every dealer by thousands on a car that was in perfect condition.I'm a very happy customer and would recommed them to everyone!!!!!! more

Jeremy was awesome at getting everything he promised done 7/13/2011

Jeremy was awesome at getting everything he promised done. I appreciate that. more

He was awesome! He was the best sales man 7/11/2011

He was awesome! He was the best sales man I've ever had before :) more

Excellent 7/7/2011

Excellent more

Amazing service. Very friendly 7/6/2011

Great :) It was so nice to have him drive us around to find the right car. Amazing service. Very friendly more
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