this is a very crowded restaurant. if you are looking for intimacy, you will not find it here. the food is good; however, i have noticed that the prices have gone up and the quantity has gone down. we have had great service and we have had service that was horrible. apparently, it depends on what "mood" your waiter may be in that evening. i have definitely noticed that if you go when it's not as crowded, your food and service tends to be better. maybe that's the key--do not go during "peak hours"? they are a little on the pricey side, but as i said, the food is very good, and i was raised on real italian cooking!