This place is UNBELIEVABLY unprofessional, lazy, and devoid of any care for the animals or humans that have somehow sustained this business over the years. Long story short, this venue offered a rather inexpensive echo for my cat, so (after hounding them over several days to please get back to me with an appointment time for this procedure,) they finally called me back to schedule an appointment for today. They even called me back to request more information after setting a time, so it's not like they didn't have my contact info. (This will become relevant in a moment.)
I put my poor cat in a carrier and drove half an hour to this place, only to find A FREAKING NOTE ON THE DOOR (addressed ""To the echo patient,"" since apparently they couldn't be arsed to look up my name in their appointment book,) saying ""I guess we'll have to reschedule... since office is closed today."" Nope, no voicemails, no phone calls, no nothing. I guess you get what you pay for; this place is staffed with unprofessional losers who can't even be bothered to master the basics of setting appointments or valuing the time of the people and animals who come to see them. So, I had to drive a sick and scared kitty around in his carrier for an hour in travel time total for absolutely nothing. Avoid this place like the plague, unless you enjoy running a fool's errand! TOTALLY not worth it!