Very professional staff yet warmly familiar like you would feel at a family dinner!! I will without a doubt be a repeat customer!! Not only were the staff very welcoming but Asad is a master magician when it comes to hair!! It has taken me three years to find a stylist/colorist who will listen to what I want and what I expect but still has the honesty to tell you if that would work for you or not. He took the time to get to know my hair, did not get scissor happy, he is a perfectionist!! His assistant was wonderful also!!