I was in a big hurry and needed a nail place fast. The place next door was swamped and this was the only place available. I went in and told them I was a hurry in the beginning. The woman just rushed me to her chair. I noticed that she did not clean any of her tools before hand and just started on my pedicure. I asked her if she could please clean her tools and she looked at me rudely and said " I don't need to." I asked her again and she reluctantly did so. When a place makes it an issue to keep their tools clean, you should be concerned. They rushed through the pedicure, but left paint outside of my nails and the massage was weak. I wouldn't go here unless you plan on tipping the ladies big. That may be the only way you get a good manicure and pedicure.