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Nail Port - 9 Reviews - 9088 Village Shop Dr, Sandy, UT - Beauty Salons Reviews - Phone (801) 790-6245

Nail Port

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9088 Village Shop Dr
Sandy, UT 84094
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(801) 790-6245
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Beauty Salons

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Nail Port - Sandy, UT
Nail Port - Sandy, UT

Reviews

( 3 )
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( 1 )
( 5 )

Best

super fun staff! staff is awesome and so accommodating! halfway thru my appointment i wasn't feeling well but we had family photos the next day .... the gal told me to go home a...

Worst

Okay so I read some decent reviews about this place so I decided to give them a shot and was very unimpressed by their professionalism and social skills. I went in about 15 mins b...

Editorial review from Citysearch 12/20/2013

Terrible! Rude people, stopped chatting when I refused the upsale. Did not even say goodbye, Did not get what I paid for on Groupon, No Hot Towels, or Callus Treatment, No Vinylux Products..Crappy clear coat peeled off the next day! All ten fingers! more

Editorial review from Citysearch 5/19/2013

I called and spoke with someone right away, I ask him when is the soonest appointment I could get in, I was told 600pm on Monday. Once I said that I was using a groupon, he then asked"" Can I call you right back""? I then said of course and gave him my phone number. No one ever called me back. Monday, I tried calling again, No one answered. I kept trying to call, for 2 weeks straight, I even left a voice message, NO ONE ever called me back. I'm not sure how they treat their customers that aren't using groupon, but once I told them it was for a groupon, they didn't want to help me. This place is very unprofessional and I will never recommend this place to anyone, no matter how good the deal is. more

Editorial review from Citysearch 11/13/2012

Love Love Love the Nail Port. Brandy and Paul are Awesome and totally worth the wait. Yes they are Busy and you have to wait for an appointment but so worth it. Sure you can go someplace else and walk in and get ok service but I'm sure it will not be the same experience, Brandy and Paul actually talk to and with you (not about you in a different language) great time - Highly Recommend. more

Editorial review from Citysearch 11/6/2012

AWESOMENESS!!! Was taken for my first mani pedi and was it to die for! Massage chairs= rubbed me right! The jets= so cool! The pampering with a hot towel=unreal! Can't imagine anyone not loving this place and their staff. For sure going back and already booked my next visit! more

Editorial review from Citysearch 11/5/2012

Horrible service, and incompetent staff! Don't bother to reedeem your groupon. You are better off callinging a wash and going somewhere else! more

Editorial review from Citysearch 11/2/2012

Got my Groupon redeemed AND BONUS got a free accupressure massage, too! First class! more

Editorial review from Citysearch 11/1/2012

FIRST MANI PEDI AND I'M HOOOOOOKED!!! HOT TOWL WAS BIZOMB! more

Editorial review from Citysearch 11/1/2012

Gosh--Genuinely some of the kindest technicians I've ever met. Not one bad thing to say. Yes, they are busy but isn't that good? Means they are in demand for services. Plus I got to see Jef from the Bachelorette outside with 2 really pretty girls! Yay! more

Editorial review from Citysearch 11/1/2012

OMG!!! NailPort made all of my besties for resties special nail decals for homecoming! They are THE BESTEST! LUV U! more

Editorial review from Citysearch 11/1/2012

Can I just say thank you so much Nail Port! You guys are so sweet and so talented and so nice to us! Sarah, thanks for the VIP Cards and Jet thanks for the free massages! My gf's and I totally loved the accupressure! Especially thx for still letting us use our groupons together after they expired! Hugs! more

Editorial review from Citysearch 11/1/2012

I was shocked to see there was a groupon running for this salon again today, when the one I tried to have honored which I bought back in June just expired yesterday! What was supposed to be a fun day out for my daughter's birthday (then we hoped for back to school, then we tried for Halloween) turned into nothing but a massive disappointment. I never got through to a person and never received any return calls from the voicemails I left. I'm still not sure how anyone ever makes an appointment here. more

Editorial review from Citysearch 10/29/2012

Took my beautiful wife in for a much needed R&R session after a 6 month battle we have been engaged in we cannot thank the friends we have at The NailPort enough for the support they have given us and kindness they show us with complete humbleness. And you know as hard as you all work know you will never make everyone happy- just do what you love and love what you do! For all the bitter people in life who do not appreciate you and your good offerings read this I find it fitting, ""If you want to be on good terms with everyone in this world, sell goods on credit and never ask for payment "" more

Editorial review from Citysearch 10/28/2012

I can't wait to go back! $25 for shellac french and it lasted a month with very minimal chipping. Do I need to say more? I will... The girl who did my nails helped me when I was looking for a good coral. It wasn't crowded but it was Thursday mid-morning. The TV was more than enough to keep me entertained so I was content. I'm mainly impressed that I had such a flawless manicure for such a long time. I hate chips and take off my polish at the first sight, so it was a miracle to go a month between! more

Editorial review from Citysearch 10/24/2012

Yeah! SO I walked in today as a 'walk in' and w a groupon from like 2 years ago- yeah no problemo!!! In fact the owner did my nails! I didnt know she was till the end of the service...I thought she was so professional and nice! She said when I walked in that she finished early and she'd love to take me next! Just like their fb says even when the groupon expires the amount I paid was still good as a credit. I had loved my nails! Great cs! more

Editorial review from Citysearch 10/23/2012

Heya! Easy to work with, Gave me exactly what I asked for! The little hot towel and miracle cream at the end............... totally did me in! I'm hooked! Worth the wait! more

Editorial review from Citysearch 10/23/2012

I called today w my groupon and the girl who answered was super sweet to me! I had no problem booking an appointment in fact she said she had just rescheduled someone and was able to get me in today! Everyone was kind, it was super clean, and plus I got pumpkins on my toes and Frankenstein on my fingers! Yay! Everyone at the gym LOVED my fingers! Definitely going back! more

Editorial review from Citysearch 10/22/2012

listen- here's the deal, i have been a…\r listen- here's the deal, i have been a faithful client of the nailport since the salon first opened and have watched this salon grow and keep on growing to a magnitude of success all the while keeping it all about the foundation- THEY LOVE WHAT THEY DO AND THEIR CLIENTS! i decided to log online and read some of these reviews bc i happened to overhear another client comment on some fancy nails posted on the nailport fb. i didn't expect to read all these rude comments from frankly people who have nothing better to do than to post and re-post terrible things that simply aren't true. so i am am going to offer something no one else has- personally message me and i will give you my number so i can attest to you what great service i have been provided. they have been every bit as loyal to me as i have been to them. i to was originally a groupon customer from a little over 2 years ago and vowed never to purchase another from them simply bc i wanted to be apart of helping the economy and help boost business as it is intended to do. not rob them blind. do you even realize a groupon value package is 110 to which we pay 30 35 whatever it is for 2 mani/pedis and that means 15 for the salon which means 7.50 per visit take out whatever they pay the techs???? that means they aren't doing it for the money or to scam as some ignorant person stated before...it means they are doing it for repeat business!!! and the groupon customers that are mad that they didn't get an appointment when they either walked in or called to have one either on the spot or that day well duhhhhhhhhhh!!!!!! if the service is 1 hour and a half it must be an appointment so you have the best service and time allotted for it! you cant expect to call last minute like everyone else and then just get in! and further more be mad when the line is in use bc of all the other procrastinators calling in. if you are buying a bargain expect to have to wait in line like everyone else who got a great deal! stop taking advantage of those who sit there and scrub your feet that your loved one wont even do! the lady that said shed take back her tip- be ashamed of yourself! these people work every single day and long hours to help us feel beautiful! haven't you ever heard- take care of those who make you beautiful! like i said i've been there since they first opened. i'm there every 2 weeks and no special they have puts their time before their loyalty and service to me. they have come in early and stayed late...even fit me in during my lunch and a panic attack. don't believe me? message me and you can call me personally! and above all- just be gracious human beings! take responsibility if you forgot about your groupon or didn't call ahead to schedule- for hot cakes sakes you still get the credit for the amount at the salon it isn't like you lost your money! rock on pauly d and farrah! mandy with your miley hair do! jet you are the best! stephen we love you! hailey you are sweet as pie!! x' o's to all the rest of you! more

Editorial review from Citysearch 10/22/2012

Impeccable hand-art! Comedic staff! Spic-n-span clean! Thanks so much for squeezing me in and coming in early! more

Editorial review from Citysearch 8/3/2012

This place has THE WORST customer service in the entire industry. I have NEVER been treated so poorly over the phone.\r \r I called to make an appointment for today and was told that their Groupon Customer's HAVE to make an appointment for which their calendar is book out through September. \r \r Apparently, I am not a 'regular' customer and will not be honored a walk in appointment. I advised the rude young lady that I would be bringing a 'regular' customer with me to stimulate some business at their establishment during this less than exciting economy - she advised me that my 'regular' customer's walk in would be fine, but if I was using my Groupon, I'd have to wait until September.\r \r I then asked to speak with the manager of the salon - who was ""with a client"" (Google search Nailport Sandy, UT and you'll see tons of reviews where the customer requested the manager and never received contact from them).\r \r The receptionist stated that she doesn't make the rules and subsequently HUNG UP ON ME.\r \r I will dispute the charge to my credit card before I ever set foot in this salon. This review will be everywhere, you can bet your bottom dollar. more

Editorial review from Citysearch 6/15/2012

One star is too good for this place. They never answer their phone and never return calls from left messages, so the only way to make an appointment is to go there. Then they tell you they are booked solid for days on end. If you actually get an appointment, the services are crappy. I would not recommend this place to ANYONE! more
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Additional information

  • Hours:

    Mon-Sat: 10am - 7pm Sun: By Appointment Only
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