My first experience was not a good one, as i had taken my friend for her b'day and to sum it up, a lot went wrong... however, after writing a complaint on here, describing what had happened, i recieved a phone call from the owner. They impressed me with the genuine concern and offered a free manicure at any location to try to make up for it... this had me feeling a little bit better about the salon... \r
It's nice to know that there are businesses out there that value their customers input and really listen to what happened during their experience! \r
I returned, with my same friend, and we had a GREAT experience, our manicurist were professional, again the receptionist was friendly and attentive! \r
All in all- they've completely redeemed themselves in my eyes!
Pros: great atmosphere, coffees a nice touch, great receptionist
Cons: parafin wax is only ok with the DECADENT SPA COMBO