After nearly totalling my car, I found N & S here on citysearch and decided to give it a try. Hung and his crew did an amazing job; my car came back looking and performing like it had never been in an accident. During my repairs, Hung explained what was going on and kept me advised of my options - whether I wanted to go with new or used parts and so forth. You couldn't ask for friendlier, more straight-talking service.\r
I was recently in another (much smaller) accident and took my car back to N & S. Again, Hung consulted me regarding how I wanted the repairs done, and again, the car came back looking amazing. In fact, it looked even better than before the accident - they took care of some dings and scratches that weren't even part of the original estimate at no additional cost! I really can't imagine a more positive car repair experience, and if I ever need repairs again I know exactly where I'm going.
Pros: quality, prices, honesty
Cons: I really can't think of anything bad to say about my experience