JavaScript is not enabled. - Tuxedo Rental NYC - 15 Reviews - 168 Madison Ave, New York, NY - Apparel Reviews - Phone (212) 201-0709 - Tuxedo Rental NYC

168 Madison Ave (at 33rd St)
New York, NY 10016
(212) 201-0709
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ok- so i needed 6 tuxs for a corp event we needed to attend. me and my co workers are big guys and thank god this lady olga had the right tuxs or else i would have been screwed. a...


Horrible!!!!!! I just came from there ""showroom"". No sign outside the door bell. The only way I was able to get inside was to call the phone number. A women cal...

Im impressed 12/19/2011

ok- so i needed 6 tuxs for a corp event we needed to attend. me and my co workers are big guys and thank god this lady olga had the right tuxs or else i would have been screwed. after we got the tuxs we relized they do limos also- got a preety sick deal on that. it was nice to get the tuxs and the limos all in one spot esp since the price and the location was key. i dont normally write reviews but since i had good treatment- i figure i say thank you more

Great Tuxedos!!! 12/27/2010

This place was unreal. As soon as I walked in I was helped and by people that actually who actually knew what they were talking about. They had a great selection and made sure that the tux fit perfectly. more

Not Bad! 12/24/2010

I was kind of nervous after reading some of the bad reviews about NYCTux, but my boyfriend needed a tux last minute and this was the closest to him. We went and had all our questions answered. There were great selections. I had a good experience, i would go there again. more

Rockin Tuxes!!! 12/24/2010

This place rocks!!!! I went there having no idea about what kind of tux to get or anything like that and walked out supper stoked to show up in my new tux. There were so many choices and the staff was very helpful in picking out a tux that fit my style. They were also very helpful in making sure it fit me perfectly and made all the adjustments necessary. If I need a tux again I will definitely be heading back here! more

Scam! 12/23/2010

Horrible!!!!!! I just came from there ""showroom"". No sign outside the door bell. The only way I was able to get inside was to call the phone number. A women called Olga came downstairs and led me upstairs. I told her we had a groupon coupon and wanted to rent a tux. She said that with the coupon we can only choose from three jackets. The jackets were totally messed up. One shoulder larger than the next and worst. I told her to show me others and if they were more than the $179 value I would pay the difference. She said that thats not their rules and that I can only take one of the three jackets. There was absolutely nothing in the fine print when I bought the coupon that said that!. I told her that I didnt see why I couldnt just pay the difference if the Tux I wanted to rent was more. She became very rude and just kept repeating ""thats all that you can rent "" and that they had no price sheet to show me. She got on the phone and called someone and started cursing me out in Russian not realizing that I spoke Russian. My husband and I just ended up walking out. I have never been treated like that before. Groupon needs to spend more time checking the stores they feature. This is a total rip off and I am now out $79 and still have no tux. more

This place is a groupon scam! Stay away! 12/23/2010

This place is a classic groupon scam. The owner has no concept of customer service or business. In this place groupon only gets you the lowest quality tuxedos. The russian salesperson was flat out obnoxious. Stay away!!! This place does NOT deserve NYC business. more

Miracle work 12/3/2010

When I walked in to NYCTux Friday afternoon looking for a tuxedo for Saturday, I expected to be laughed out of the store. Instead, Olga efficiently and professionally took care of me on the spot. I was in and out with a fitted tux in about 30 minutes. Not cheap, but no more than most other places in NY. I'll definitely be back. more

Terrible, slow service and bad attitude 6/10/2010

This place received good reviews so I was surprised by the horrible service I received recently. The eastern european woman at the front of the office is so slow, unaccomodating, and unintelligent, that she literally tells new customers coming in to come back another day because she can't process more than one thing at a time. They told me to come in to pick up my tux at a certain time/date. Because they do not answer the phone, there's no way to tell ahead of time if your tux is actually ready, so the only choice you have is to physically go in. Once you go in, you are subject to the aforementioned crappy service (at the end of an hour wait, I still needed to come back in another day because they had not even gotten started on my alterations until my name came up to be serviced). Avoid at all cost; your time and money are worth far more value than what this shady, crappy tuxedo rental place has to offer. Pros: nothing Cons: unreliable for weddings/other important events more

for all your attire needs 2/10/2010

Selection is awesome, service is very professional and result is super! more



Value and Service 2/2/2010

This tuxedo shop makes it a breeze to shop for a tuxedo. The employees made it feel very comfortable and were helpful in everyway. From the fitting to the different cuts, this shop knows its business. Will recommend to many, and gets two thumbs up. Pros: Prices, Selection, Service more

Solid Experience 2/2/2010

I found the service at NYCTux to be quite good, so I am a bit shocked to read EricaRem's review. The staff was very nice and quick to help me in any way possible. I needed a tuxedo for my nephew's Bar Mitzvah, and they brought out an array of excellent tuxes, and made recommendations based off what other clients of theirs had purchased for similar occasions. All in all, a very good experience! Pros: Good Selection more


I will be honest and have not been to the NYC location...but if it is just the same as the brooklyn location, please, please....I am pleading to strangers reading this with all my might.... DO NOT go!!!! It was THE WORST experience of my life. I have never encountered such nasty people before. How can you give your money and do business with people who are so disrespectful...they act as if they are doing YOU a favor. I am not picky, but I don't expect people to roll their eyes at me when I ask a question about a particular style, I don't expect books to be hurled at me, I don't expect someone to ignore me that is a worker, and most certainly with all said and done - i do not expect a tuxedo with rips, tears, STAINS, and a stench!!! As a side note the place smells like body odor...which should have been the first sign to walk is not sanitary. Too bad there is no sanitation inspection for tuxedo spots....the inspectors would faint just from the sour smell of a basketball players armpits after 2 hours of play and no deodorant. Bottom line: SOOOOOO many choices.....go anywhere, but here. more

Excellent Tuxedo Store 9/7/2009

I rented my tuxedo for only $120. It was an fast and simple process. I came in to the store and 15 minutes later I was out with my tuxedo. Excellent service! Pros: Great Selection, Excellent Service, Good Prices more

Excellent Service !! Definably Recommend 9/7/2009

Wonderful customer service friendly and very helpful.The staff was very professional and informative about formal wear and they will work with you until you get the look that's just right. You can tell that the tuxedos are new and fresh and very well kept. My experience with the staff at the store was excellent. I would definably recommend this store. more
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Owner Message

  • * Huge Selection Tuxedo store carries tuxedos, men's and boy's formal wear, suits, and accessories by many leading designers. Our goal is to please and satisfy EVERY customer to our utmost ability, even if it means extra work. We pledge to make that extra phone call, take that extra step, in order to please our customer. We pledge to treat all customers fairly and equally without discriminating service or quality. Our customer is facing one of most important days in their life and personally stand behind and support products we sell to them. We pledge to be team player in helping service and satisfy all of your customers. We pledge to try and understand our customers point of view. 100% customer satisfaction is our sole purpose and goal for the new millennium. We pledge to make customer satisfaction our number one priority.

Additional information

  • Neighborhoods:

    Chelsea, Midtown, Midtown South Central