My move was from Jersey City to Los Angeles, CA. Nobody tells you when you put your name and number for a moving quote you are bombarded with calls. Anyway, I got quite a few calls and who knows how many emails. However, after speaking with Highlawn and a couples others I considered, I decided on an estimate appointment. Josh seemed very knowledgeable and let me know that price is based on my item listing and if that changed that could affect my cost. I really liked that kind of straight forward-ness, instead of being 'guarranteed' a low rate, I was looking for reasonable as these are my lifelong goods.
Of course, I had sold some of the stuff initially stated in the list and their office helped me adjust the price prior to my moving date.
The guys we about a 1/2 late, however they did call to let me know of the traffic situation on highway when they were on the way. They got right to work, wrapping, labeling and loading the truck. NB, always let them inform you as to when you are getting close to your expected move size, so you are always aware of any changes. They kept in informed and always asked if I needed anything re-packed to ensure it's security. They were quick and they handled the job with ease.
When they were done the cost was just about $100 more however, I approved it because of the unusual size of my couch and some items I didnt want put on the truck too close together because they were fragile. People I learnt that you are paying for the space on the truck, so make sure you look at how they are loading it from time to time. I will advise that you give your input, and show them you have an idea of that.
Got my stuff within the time frame that I wanted and Overall I was happy with the guys.
I read too many horror stories about Movers taking people for granted and I was happy that they were straight with me when I asked about certain things. Sometimes it is better to ask the question than not at all and to be hit with a surprise. I will recommend them and use them again in the future.
Pros: Hardworking, Professional, Helpful, Friendly
Cons: 1/2 hr late