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NTB-National Tire & Battery - 6 Reviews - 2720 Hillsborough Rd, Durham, NC - Auto Parts Reviews - Phone (919) 286-4444

NTB-National Tire & Battery

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2720 Hillsborough Rd
Durham, NC 27705
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(919) 286-4444
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NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC
NTB-National Tire & Battery - Durham, NC

Reviews

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( 5 )

Best

This is a good tire/general repair shop. I have had new tires, tire repair, state inspections, oil changes, A/C repair, and a CV-joint replaced here. Prices are competitive. CV wa...

Worst

They advertise one price, confirm it on the phone, and then when you get there they try to sucker you into something else. Do not trust tire prices at all. Pros: null Cons...

Editorial review from Citysearch 3/14/2014

Great hours, good place for basics like an oil change or tires or brakes. I would not recommend taking your car there for automotive repairs. I recently had to have all the work on my car re-done because they did such a poor job. They also lost my tire key so I had to pay extra at the dealership to have that replaced. They sometimes claims to rotate and balance tires, but I would not count on that being a true fact. The managers have always been nice to me, but I would recommend some place different if you need more than oil, brakes, or tires. more

False Advertisement 12/1/2011

They advertise one price, confirm it on the phone, and then when you get there they try to sucker you into something else. Do not trust tire prices at all. Pros: null Cons: null more

HORRIBLE!!! THE ABSOLUTE PITS! AVOID AT ALL COSTS! 5/2/2011

First off, they charged us without our consent. The repair bill was $497. Anytime it's over $350 they are required by law to call and ask for consent. They didn't do that. And, btw, the part they charged us for was 2x over the normal price. more

WORST EXPERIENCE EVER!!!!!! 4/25/2011

O.M.G I TOOK MY CAR THERE WITH A PROBLEM AND ASKED THEM TO TAKE A LOOK AT IT AND CHANGE MY OIL. THIS ONE GUY WAS TO BUSY FLIRTING WITH ME THAT HE DIDN'T EVEN LOOK FOR THE PROBLEM. THE ONLY THING HE DID WAS CHANGE MY OIL. HE TOLD ME I COULD DRIVE IT, AND THAT IT WAS FINE. THE VERY NEXT DAY, I WAS DRIVING DOWN THE STREET WITH MY 4 YR OLD DAUGHTER IN THE BACKSEAT AND THE TIRE AND RIM COMPLETELY CAME OFF. I COULD'VE DEAD!!!!!! THANX MERCHANTS more

Terrible Service overall 11/2/2006

I brought tires here. I spend almost 600 dollars on Michelin tires. First time I went in it was great. I brought a warranty with the tires lifetime balance and rotation. The first time I took the car in the balancing was HORRIBLE. I then called back and the manager was very very rude. He didn't apologize not once. I think brought the car back in had to wait for almost 2 hours for my problem to be corrected. The next time it was time to get my tire rotated I called to see if they were busy. I wanted to see if I could make an appointment. He treated me as if I didn't know what I was talking about. This will be the LAST TIME I use this Merchants. more

Poor response to warranty work 3/15/2006

I had brake pads replaced on 2 vehicles. I was recommended ceramic would be better. Both had to be replaced in under a year. Let Merchants pick the day of service. Did not hear from them all morning. Called at 1:30pm. They said your next. I told them I had to have the car at 4:30pm for an appointment at 5:30pm elsewhere. They said OK. I had to call them at 4:10pm. They said we are pulling it in now. I am very displeased with the inability to call or follow instructions. My past experiences have been marginal at best. I will never return & will repair my brakes elsewhere. I encourage others to seek other shops. more

Pretty good, will return 11/18/2002

This is a good tire/general repair shop. I have had new tires, tire repair, state inspections, oil changes, A/C repair, and a CV-joint replaced here. Prices are competitive. CV was lower than I was quoted or expected. All jobs done fine. Same day service usually. I try not to wait for the car, sometimes that drags on a while. Minor complaints: haven't always locked my car when done (pull your radio before you go!) and one time, they left the window down a few inches and it poured... soaking the car inside! (They apologized profusely when I complained but did not offer anything to rectify it.) These are due to an individual mechanic, not the shop. I prefer to have a shop with more specialized mechanics due major work on my car. These guys are good at the basics but can't be expected to know everything. Pros: Same day service, Friendly, Accurate estimates more
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Additional information

  • Hours:

    Sun 8am-6pm, Mon-Fri 7:30am-8pm, Sat 7:30am-7pm
  • Payments:

    Visa, Master Card, American Express, Discover
  • Neighborhoods:

    Old West Durham
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