Yep, if you're buying, everything's great. If you need repairs, consumer beware. I'll start by saying every appliance in my house was purchased from Landis, including the six year old washer that now need repairs. Well four visits and two technicians later, I'm out $300 and the machine still has the same problem I started with. Now they're quoting another $325 for another part; and I'm not sure they actually know what the problem is. This has been going on for four weeks. They did offer me a ""credit"" of $161, representing the cost of the ""new parts"" they have installed to date, with the condition that they would return and reinstall the ""old parts"" and take the ""new parts"" back. By anybody's definition is this a ""credit""? Then they would proceed with the $325 repair, with the old parts that they removed because they were ""defective"" and then reinstalled as part of my credit. Following this? I will say that they did not charge me for labor for the 4th visit but again the problem isn't solved, the machine isn't fixed and according to them needs another $325 part. I can buy a brand spanking new one for this kind of money and in hindsight, I wish I had done just that - but not from them. Never again. So I walked away, lesson learned. Consumer beware. Cannot stress that enough.