This is terribly dishonest service! I regret so much that I did not know about your reviews.
I had many problems with them but today I am 100% sure about their dishonesty. I brought my car to check for the airbag light. They checked and told me that some parts needed to be replaced with the cost of $658. But I found that the cost seemed too high and I immediate called them 10 minutes later to cancel that. They told me that they already ordered the parts from a provider and it could not be cancelled. Can you imagine, you order one thing and 10 minutes later you can not cancel it? I think they even could not order those parts during that 10 minutes, but they really wanted to rip me off. Even how hard I tried to tell them that I did not need that replacement, they did not let me get my car home without paying for that parts. Only when I called the police, they told me stop calling the police and let me get the car home. Before today, I had many problems with them as well.
The first time I came for some fixing, they told me that they need to fix a couple of items including the frame possibly. Even I did not know much about cars, I (and my friends) knew that there was nothing wrong the frame that day. They told that they would call me if they needed to fix the frame. They did not call at all and at the end they charged me for that. Because it was only $150 in a much larger amount, I did not argue with them.
The next time, I had a serious problem with my car. They told me that they would complete fixing it in 1-2 weeks. But after 2 weeks, they said that their provider gave them poor quality parts, they needed to exchange. They told me to wait another week. But after that another week, they had still completed fixing. I came there and found that they ignored my cars to fix the others as I did not urge them enough. When I complained about their services, the manager said ""It is your fault to break out your car so seriously, not our fault"".
Even I was not satisfied with their services, I had to bring my car back as they already fixed it before and I did not want to waste time looking for a new garage and explain them the whole thing again. I brought my car there again as the AC did not blow cold air. After they fixed, the AC only blew normal air but I did not realize that as it was winter. Three weeks later, I found that and brought back to them. They charged me the whole thing again including their labor for AC diagnosis. I should have save quite a lot if they just did it in 1 visit. In addition, there appeared an whistle when the AC worked (it was not like that before they fixed the AC). I immediately brought back to them and they found some trash in the AC, but they denied their fault. They said it was a coincidence that the whistle appeared right after they fixed my AC. And I again had to pay fully for that.
After today their dishonesty are so obvious. And I will never come back there.