This is not the first time I have used this shop, but it is definitely the last. The 1st time I had a good experience, the 2nd they were painfully slow, the 3rd..well, they will never see my money again. I took my car for some diagnostics. The engine was running rough and ""skipping"", and there was a knocking noise from the front end. My car was there at 8.00am. By 4.45, and after calling them twice, I had no info on my car. I called again and was given a list of possible causes and told I would be called first thing in the morning with a quote. By 10 I still hadnt received a call so I called again. I was quoted $2000 to fix both problems. I was told the knocking was due to a broken catalytic converter ($1200) and the skipping was coming from incorrect spark plugs and broken engine mounts ($600). I was instantly suspicious because the engine mounts were new a year ago and cost me $300 at a Ford dealer. I gave the OK to change the spark plugs/leads and later that afternoon Kerry told me the new plugs had fixed the problem. I finally picked my car up (2 days after I dropped it off)..and the engine was still skipping. Not trusting anything that MFM now said, I decided to take my car to Ford. It took them 2 hours to tell me the knocking was due to worn strut bearings not a $1200 catalytic converter...the engine mounts did not need changing, a rubber end cap had fallen off of one of them but otherwise they were in 100% working order, and the one job that MFM had done was not completed...they had forgotten to hook one of the plugs to the lead. All in all MFM were USELESS. If you want to be left hanging with no timely information, presented with a grossly inflated quote that includes items that do not need to be replaced, and have your car off the road for 10 times the length of time that any competent garage would require then take your car to MFM. If you want decent service, a fair price and honesty then you need to find a different garage!!!!
Cons: Dishonest, Expensive, Slow.