They told us to get the water heaters ourselves and it would cost $300 - $500 per water heater. We got the water heaters and we called, they said they would cost $288 plus $95 for an attic fee. We set up an appointment, they came out 2 hours later than their "window' time. Then they said it would cost $1,481.39 for both water heaters. That's MORE THAN DOUBLE THE ORIGINAL PRICE. These people are a joke. Oh, and they were the ones that put in the water heaters in all these homes in my subdivision, which they knew.