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Musselmans Honda Center - 5 Reviews - 2302 N Stone Ave, Tucson, AZ - Motorcycle Dealers Reviews - Phone (520) 300-9864

Musselmans Honda Center

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2302 N Stone Ave
Tucson, AZ 85705
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(520) 300-9864
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Reviews

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Best

I only went in for some fuel line and clamps. No major service, not in to buy a bike. Just a few dollars worth of fuel line. It wasn't even for a Honda. Pros: Smiling friendly...

Worst

I'm going to give the new bike sales department one star. They will not deal at all. I had to go to Western Honda in Scottsdale to purchase my last three motorcycles. There mus...

Editorial review from Citysearch 7/16/2014

I bought a new Honda and when I got home I checked the bike out. The chain tension was over 4 inches it should have been less than half that. The chain tensioners were so loose that they rattled in the swing arm. This was bad enough until I checked the tire pressure. Front 21 psi rear 22 psi they should have been 36 front and 42 rear. Anybody who rides knows how important it is to have the proper chain tension and tire pressure. This low of tire pressure is simply dangerous. Also as soon as I left the dealor the fuel gauge was flashing the low fuel warning light. So I had to fill up right away. I think maybe it is time for Musselman honda to review their service department and make the changes needed to keep their customers at least safe if not happy. more

Editorial review from Citysearch 12/14/2012

the profile ""2weeler"" his opinion is hysterical! LMFAO seriously customers like u are a dime a dozen! If u know so much about your bike and the motorcycle industry, why dont u just do it yourself and let us help people that arent A@@holes more

Don't buy new here 11/20/2011

I'm going to give the new bike sales department one star. They will not deal at all. I had to go to Western Honda in Scottsdale to purchase my last three motorcycles. There must be a lot of suckers still purchasing bikes from them though. Do yourself a favor and do your research before you buy from Musselman's. You can save yourself thousands of dollars. more

Poor follow up service 7/17/2007

This is the 5th time I have been unfortunate enough to go in this shop. You may say why go back 5 times? Well, I'll tell you why. I didn't think any business could be this poorly run 5 times in a row. To be specific, they lost my keys to the motorcycle that was purchased to be given to someone as a birthday gift. I guess on a Saturday they did not want to go out of their way to get keys made so no birthday gift until the next week. Even then they didn't get them at the agreed upon time. I had to call to remind them. Accessories were put on the bike completely wrong and ruined them. So they ordered me new ones and I fixed it myself. After I called them again to see if they were in, they were. I guess I have to call all the time to check up on things as they seem to always forget. Brought a friend in for a helmet and was so lucky to have a nice young punk with a attitude not give us much help or professional advice on what kind of helmet to buy. And lastly I have never recieved the extras that were suppose to come with the bike. I tried 3 times to get them and somehow it can just never get done. I have given up. I have wasted more money in my time than it's worth pursuing. I read the other reviews and can only say that usually when a business gets a bad review like the first guy wrote and it was the first one, someone in their circle will try to negate it. It's only natural to try and save face. But come on, 5 times I have tried and even sent a e-mail to them and didn't even get a reply or any effort whatsoever to try and make things right. Sure they smile, take my order, take my money and that's where it has ended too many times. Good luck and may the Force be with you if you dare to go in. PS. I guess I have to believe the first guy whether he was specific or not. I wish I read the reviews first. Just poor customer service is specific enough for me. Pros: they have bikes Cons: they don't have customer service. more

Top of the line Honda Service to Customers 5/23/2007

I only went in for some fuel line and clamps. No major service, not in to buy a bike. Just a few dollars worth of fuel line. It wasn't even for a Honda. Pros: Smiling friendly people willing to help you with your needs Cons: None noted more

Good Customer Service 12/7/2006

I have been purchasing Motorcycles, parts and accessories From Mussleman for almost fifty years. I have never had anything but prompt professional service from them. The management has changed but the courteous service is still the same. Pros: Very knowledgeable more

Almost the worst service I've ever had. 6/9/2006

A completely unorganized uncaring staff with little or no customer service skills after they take your money. I would feel embarrassed to send anyone I know in there to buy a motorcycle. I want to make one thing clear here, there were no personality conflicts just extremely unorganized, unprofessional, poor customer service with no effort whatsoever to compensate me for their blunders!! more
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Musselmans Honda Center

Additional information

  • Hours:

    Mon-Fri 8:30am-6pm, Sat 8:30am-5pm
  • Neighborhoods:

    Ward 3
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