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Munson's Service - 3 Reviews - 1425 W Prince Rd, Tucson, AZ - Auto Repair & Service Reviews - Phone (520) 887-2003

Munson's Service

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1425 W Prince Rd
Tucson, AZ 85705
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(520) 887-2003
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Auto Repair & Service

Related categories:

Automotive

Reviews

( 2 )
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( 1 )

Best

RB Munson has been maintaining our vehicles for 10+ years and, since that time, we've referred dozens of friends, who continue to be satisfied customers. I had to respond to a pr...

Worst

Munson's Service might be nice to you if you have a big expensive repair. If you have a small repair be ready to be told that you are wasting the owner's time. The owner actually ...

Great Service and Extremely Honest!!!!! 3/8/2012

RB Munson has been maintaining our vehicles for 10+ years and, since that time, we've referred dozens of friends, who continue to be satisfied customers. I had to respond to a previous reviewers ""complaints"". I've made several moves over the years and always hold my breath until I find that one shop in my new hometown that offers honest/quality service, at an affordable price. Until I was referred to RB, by a colleague who happens to have been a customer for 20+ years, I was beginning to wonder if that shop existed, in Tucson. I first came to Munsons after the local Toyota dealer recommended $1,600 worth of repairs. At the recommendation of my friend, I took the car to RB who gave the car a thorough inspection and determined that $180 worth of work was needed. That was 5 years and 110,000 miles ago. On more than one occasion, I've taken the car in for service, to be advised that it ""only needed a little adjustment"" and wasn't charged a thing. Bottom line, if you're looking for quality service at an affordable price (and, as my Dad would say ""is honest is the day is long...""), try Munson's Service. You won't be disappointed!!! more

Nice owner great service 1/30/2009

WOw what great service had an oil change done and he went the extra mile. They where nice Thank you Pros: good prices Cons: very busy more

Reputation as fair and honest but poor customer service 6/19/2008

Munson's Service might be nice to you if you have a big expensive repair. If you have a small repair be ready to be told that you are wasting the owner's time. The owner actually said that I was wasting his time when I stopped in to see if I could get a belt changed. I had already bought a belt which I think was in part why he had such a bad attitude. He lectured me about going to different places to have things like oil changes done to my car. Anyway, apparently he does not need or want my business. I left the repair shop almost in tears. I won't ever ask for an appointment again and I plan to let others know about the bad customer service. Pros: The prices seemed to be fair and honest Cons: Too busy to actually help you and owner is not friendly more
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Additional information

  • Neighborhoods:

    Flowing Well Neighborhood, Ward 3
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