I used to love this place and then ONE incident ruined it for me and I will NEVER go back. I witnessed one of the employees change her child's soiled diaper in the indoor dining area during the end of lunchtime. She just plopped her kid right down on the FABRIC seating surface and jumped right in. I didn't realize what was happening until I noticed a smell behind me, turned around and saw her changing the kid right in front of me. I got up, walked out, called the appropriate authorities (for some reason the naming the actual dept is prohibited on this site) and have never come back since. When people ask me if I want to go there, I simply shake my head and tell them don't ask unless they want to know...they usually want to know, so I tell them. Those folks tend to want to sip their coffee someplace else afterward. I hated to slam the shop like that, but that kind of behavior, with the other employees, glancing over and saying nothing is unacceptable in a place where food is served...hell, most places.\r
Maybe their unsanitary attitude/habits have changed. Maybe that was a one-time thing. But I don't think I will ever be able to get that ""one-time"" out of my head. It was simply disgraceful, unsanitary and mind-boggling that others would tolerate that behavior. I didn't even stick around long enough to see if the mother washed her hands afterward, but if she was unabashedly changing that kid in the dining area, I have a feeling she wasn't exactly clean in other aspects of her life either...just a feeling based on that first impression...which wasn't good.
Pros: Coffee is good
Cons: Not a very clean place