THER IS ONLY ONE STAR BECAUSE I HAD TO RATE THIS JOKE OF A SHOP IN ORDER TO PUBLISH THIS, THEY DON'T HAVE MINUS STARS, OR THIS PLACE WOULD BE -10000000000. took my truck in for a broken wiper, told i needed a ""transmission"" for it, it would take 1 to 1and 1/2 hours to install it. when i went the next day to get it installed, they acted very surprised i was going to wait for it, 10 minutes later i was done. asked for some of the labor back (charged me 90.00) got snickered at, didn't see my part, nor was i offered it back. took it to 3 different shops after this, EVERYONE SAID ALL THEY DID WAS TIGHTEN A BOLT. This bolt cost me $328.23. went back, a week later and told them i wanted my money back, the gentelman got very angry with me, showed me a part longer than my truck, told me that was mine. (there is a 75.00 core charge according to them, yet the part was there a week later, hummmm). asked for the owners name and phone number, and no one would give it to me. so it's under new ownership, but still the same shady business going on. i'll go back to Geldholf's, where they are honest to a fault. they are right down the road, and they explain everything to you, and don't screw you. the best part is, the man working on my truck, (i asked them to check and see if i needed new tires), told me i needed 3, and called his ""buddy"" 20 miles away, i could get all 4 tires for the low price of 650.00 with his buddy. i went to a tire place, i didn't need any tires, and if i did, they would have been 475.00 installed, with a free front end aligment. however, that mechanic told me i didn't need them, and wouldn't until about next year at this time. AND THIS WAS A SHOP MAKING THERE MONEY OFF OF TIRES. THIS SHOP IS A JOKE, MAYBE YOUR MUFFLER MAN IS BETTER, BUT AFTER THIS, I'LL NEVER GO TO ANOTHER ONE..........
Cons: i feel they screwed me