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Mr Tire - 3 Reviews - 12940 Highway 9 N, Alpharetta, GA - Auto Parts Reviews - Phone (800) 985-4238

Mr Tire

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12940 Highway 9 N
Alpharetta, GA 30004
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(800) 985-4238
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Mr Tire - Alpharetta, GA
Mr Tire - Alpharetta, GA
Mr Tire - Alpharetta, GA
Mr Tire - Alpharetta, GA
Mr Tire - Alpharetta, GA
Mr Tire - Alpharetta, GA
Mr Tire - Alpharetta, GA
Mr Tire - Alpharetta, GA
Mr Tire - Alpharetta, GA

Reviews

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( 2 )

Best

They have been caring for my cars for years now and I used to go to them when they were on Hwy 92. Always fair with me and don't do the obnoxious upselling unless there really is...

Worst

Called to get a price for an alignment. Was quoted $79.99. Brought in and they turned it around pretty quickly, less than an hr. Used a coupon that was from an entertainment book ...

BAIT AND SWITCH * CROOKS * BEWARE 10/24/2013

Called to get a price for an alignment. Was quoted $79.99. Brought in and they turned it around pretty quickly, less than an hr. Used a coupon that was from an entertainment book I paid $25-$40 for and they paid to advertise in book. Was not a nationwide Good*Year coupon. It was only for this location with owners name as the authorized person in charge J.Smith.\r I noticed after I left that the charge was $99.99 not the $79.99. I thought I heard wrong but had my wife call and she was quoted the same $79.99 and she specified the exact car, make and model to make sure there was no confusion. I came back the next day and said there must have been an honest mistake made. The guy at the counter was the same one that quoted me and my wife and I dealt with when I dropped my car off. Upon showing him the invoice he said that I was given a $45 coupon discount to bring the price down to $57.Yes, but the price quoted was $79.99 and the coupon was for 1/2 off up to a maximum of a $45 discount. So more

Editorial review from Citysearch 10/23/2013

*********************BEWARE****************BAIT AND SWITCH*****************CROOKS************\r Called to get a price for an alignment. Was quoted $79.99. Brought in and they turned it around pretty quickly, less than an hr. Used a coupon that was from an entertainment book I paid $25-$40 for and they paid to advertise in book. Was not a nationwide Good*Year coupon. It was only for this location with owners name as the authorized person in charge J.Smith.\r I noticed after I left that the charge was $99.99 not the $79.99. I thought I heard wrong but had my wife call and she was quoted the same $79.99 and she specified the exact car, make and model to make sure there was no confusion. I came back the next day and said there must have been an honest mistake made. The guy at the counter was the same one that quoted me and my wife and I dealt with when I dropped my car off. Upon showing him the invoice he said that I was given a $45 coupon discount to bring the price down to $57.Yes, but the price quoted was $79.99 and the coupon was for 1/2 off up to a maximum of a $45 discount. So the price should have been approx. $45. He immediately became defensive. He said that I didn't tell him I had a coupon and that's why the price was $79.99. He said they quote that price all day long and that it's his shop and he can charge whatever he wants.He said I'll never do an alignment for $45 dollars. It's an $80k machine. If you don't like it you can go somewhere else. He even tried to deny the coupon even existed and it wasn't for his store. \r I said if that was the case then why did you give me the discount if it's not your coupon. In other words there is one price if you have a coupon and a different price if you don't? He actually said yes. I said that the purpose of a coupon is to bring in new customers who would not otherwise come in, even if you need to reduce the price of the service. The hope is that you will introduce the quality of your work and service to the new customer so that you will come back. I asked him if he realized that. He had no comment. \r I finally told him that they have a full service auto center that I could have brought back both my cars to. He departing comment as I walked out the door was this is my store and I've got plenty of customers. If you don't like it don't come back. He was still yelling at me as the door was closing. Did I mention that this was all over $12? He lost a customer with two cars and the ability to refer him to other customers over $12. Not to mention all the review sites I'm posting this on to warn people to stay away from them.Not a smart businessman and not an honest person.\r more

Horrible Attitude 1/28/2012

During my discussion with a rep from Milton Tire & Auto I was met with a condescending and arrogant attitude. If this is the treatment received from the conversation I quickly determined that I would never do business with this company and wanted to advise others of my encounter. more

Good people, very fair and prompt 9/19/2011

They have been caring for my cars for years now and I used to go to them when they were on Hwy 92. Always fair with me and don't do the obnoxious upselling unless there really is something they find that needs to be addressed. more
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SUMMER SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 9/30/2018

We Guarantee The Lowest Total Tire Price! On The Rim & Out The Door Pricing. The No Hassle Buying Experience.

Owner Message

  • On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per tire extra on a set of four tires. We include all necessary installation services in our tire prices. This includes: Mounting & Balancing, Lifetime Rotations, Alignment Check, and 30-Day Price and Ride Guarantee. Mr. Tire will beat ANY competitor?s tire price by 5% before you buy and for up to 30 days after your purchase. Just bring in their written estimate or advertisement. Or, show us the total installed price on your phone. It?s that easy.. A/C Service*,Air Filter,Alignments,Battery,Brakes,Breather Filter,Canister Filter,Cooling System Service,C-V Boots/Joints,Engine Analysis,Engine Tune Up,Exhaust System,Accessory Belts,Fuel Filter,Fuel Injector Cleaning,Muffler,Oil Change Service,Oxygen Sensor,PCV Valve,Power Steering Flush,Rear Axle Bearings/Seals,Shock Absorbers & Struts,State Inspections*,Steering Parts,Suspension Parts,Tire Rotation,Transmission Maintenance,Universal Joints,Wheel Bearing Repack/Seals,Wiper Blades *=Select Stores

Additional information

  • Hours:

    Mon-Fri 7:30am-7pm, Sat 7:30am-6pm
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