Mr. Steam cleaned my 13x9 flokati white rug with the appropriate techniques to prevent damaging the rug. You must be very thoughtful of who you let clean and what you use to clean this type/size rug as it is very difficult to clean without damaging-the 3 inch strands typically get caught in a vacuum and the cleaning agents cannot be too strong as they can damage the fibers, etc. The price to clean my rug was only $95! You cannot beat that! The work was done in approximately an hour and I am extremely happy with the results-my rug is back to white, it's fluffy, clean and still in tip top shape! I'd definitely hire Mr. Steam again.
Customer service is awesome too! Very friendly and thorough.