My experience with Mr. Handyman, their technicians, and Gary Alick the company's president was nothing short of a nightmare. I hired the company because I wanted a ""professional"" to make some minor repairs on my house. Unfortunately, I did not inspect their work before I paid for their services. BIG MISTAKE! Their shotty workmanship could have been done by an elementary school child. I gave the company the opportunity to replace what they had ruined, but they had no interest in resolving the situation. The check was cashed and they had my money. Obviously franchises can be purchased by anyone. Buyer beware...call somebody else!