Last Summer I had my rider in to a different shop who kept it nearly a month and told me it couldn't be fixed and still CHARGED me for a "diagnosis". A friend told me to take it to Mower Medic and I did. Kim (the Owner) looked at it before I took it off the trailer, figured out the problem, and fixed it right there in the parking lot in less than 5 minutes. He wouldn't even take one cent. Since then, I have taken my snowblower, my chainsaw and my daughter's mower to Mower Medic, the service he and his brother provide is fast, friendly, and fairly priced. They are simply the BEST in town, and will always have my business!