I was pleased to see Mountain Mikes available for delivery again in Cameron Park and ordered a pizza on line for dinner. I ordered the pizza with NO Onions and when it arrived it was loaded with onions so I called to have it made correctly. The manager on duty informed me that their policy when they make a mistake is to offer a medium pizza in place of the large that I ordered and that since it was an on line order and they did not see the no onions that that was all he could do. The website showed the No Onion and my email confirmation also showed the No onion but they expected me to just throw that one out and take a smaller pizza in it's place!
Totally unacceptable, I will never buy another MM pizza and I will spread this story to everyone I know and post it on ever review site I can find.
I am shocked at how poorly this was handled and how hard I had to argue to get a replacement pizza delivered. Papa Gianni's offers much better customer service in Cameron Park and would never argue about replacing a mistake pizza.