Bought my first bike a few months back, had the valves adjusted along with some other maintenace after a few months. They gave me a better price than the three other shops in the area that'll even touch Ducatis. I'm a broke government employee, and told them that, and they were very willing to work with me to keep maintenance costs low. Showed me all the noob stuff that I needed to know, were generally nice, and I damned sure wasn't wearing a suit.
Pros: Nice, Cooperative, Helpful
Cons: Ducatis are expensive