It's amazing how friendly salesmen are when they are trying to sell you a car. The minute you walk away with it, the relationship totally changes. That's unfortunately what happened here. I also bring my car here for services. For my 15,000 mile service, I paid my money after I looked at the ""services rendered"" list. (The cashiers, as usual, are really rude, too. Don't expect to get any help from them. They don't greet you, and I've stood there while they've chatted away, waiting to pay my bill.) Two days later, after my ""service"" , mind you, we were stranded in my car on the side of the road. Apparently, there was something wrong with the battery. Is that not included in my service? Who knows what else they don't check/fix. We asked to speak to the top managers, and they offered us NOTHING!!! There was no apology, no ""what can we do for you?""...nothing. Then they act like it's your fault. Oh, sorry I drove my car around. I've brought my car here on many occasions; the ""services rendered"" list automatically prints out that the car was washed/vacuumed. I had to ask to have it washed/vacuumed the 2nd time. They've washed/vacuumed my car only twice. I will never bring my car here, again. I love my car, but I wish I had gone elsewhere.
Pros: It's close to where I live
Cons: see review