When we planned a trip to Europe last year, we worked with Morris Murdock Travel. We had frequent flyer miles to get us there, but we wanted to book our train passes and hotels/hostels in advance. The woman (Nichole) we worked with at the Orem office was very down to earth and was more than willing to help us find ways to cut costs. Another thing I appreciated was that when she did not have an answer to one of our questions, she'd admit to not knowing and search out another resource to get us the information we needed. I would certainly work with this business and agent again.