I went with my mom to Moritz when she was considering purchasing a Cadillac CTS. The employees at Moritz did not pressure or overwhelm us, and they seemed to really know all of the information about the cars and the features. They even pointed out the negative features in relation to other cars. When my mom decided to buy the process was smooth and painless, not at all like you would expect from a car dealership. They also provide great service now that she owns the car.