Very happy with the food and the service. The cashiers and servers were nice and always happy to give me whatever help I needed.
As for charging more, Moon Wok has never charged me more for tip than I decide to give, even when I don't give any at all. I have had a credit card problem with them before, but I was assured that it is a pending transaction and the overcharge mistake is the credit card company's fault. And as they said, the charge cleared up within a few days and I was charged the amount I agreed to.
Sometimes the wait for food is long, if it's a busy hour, but that's to be expected from a restaurant that makes the food after you order it.
Price is great and portions are always huge. I think you can share 1 order with 2 people. If you have leftovers you can always take it home. :)
I have had the hunan chicken (lots of different types of veggies & yummy chicken), lemon chicken, sweet and sour chicken and sesame chicken. All of it is very good. :) I do have to say that the fried rice that comes for free with the dishes doesn't have meat or veggies in it, so I actually prefer the steam rice.
I don't know about delivery, but I like ordering it over the phone and then picking it up so I can avoid waiting for the food during the busier hours (around 6-8pm).
Overall, I would recommend this place for great food for a low price. :)
Pros: Inexpensive, large portions, freshly cooked, delicious food
Cons: occasional long wait (busy hours)