the vets are great, but I totally agree about the terrible receptionist. Wow, what a miserable person. She thrives on making others miserable, and I hate going in there and dealing with her. I cannot imagine the number of clients that have gone elsewhere rather than interact with that. I certainly consider it each time I have to walk in there . . . It is only a matter of time before we switch, and I only hang in there because the doctors are so great.