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Monro Muffler Brake & Service - 8 Reviews - 4009 Vestal Pkwy E, Vestal, NY - Auto Parts Reviews - Phone (607) 729-1254

Monro Muffler Brake & Service

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4009 Vestal Pkwy E
Vestal, NY 13850
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(607) 729-1254
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Monro Muffler Brake & Service - Vestal, NY

Reviews

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Best

I have never found a car shop that I relied on so much for everything. The crew at Vestal Monro is a great crew. I drove to the mall one day last winter, and accidentally rolled d...

Worst

Pros: null Cons: null

Editorial review from Citysearch 11/30/2012

Terrible service. I had been going there for several years but this October I went to have my Volvo inspected and they found various codes that they could not understand (as I learnt later). Instead they made me spend over $1000 and still could not fix it till I finally had to take it a month later to the local Volvo dealer who fixed it in a matter of hours. Monroe used computer programs that did not correspond to anything in Volvo. DO NOT GO TO THEM! more

Never been so thankful 3/22/2012

I have never found a car shop that I relied on so much for everything. The crew at Vestal Monro is a great crew. I drove to the mall one day last winter, and accidentally rolled down my back window, with my luck, it wouldn't roll back up. So i called vestal Monro and they said they would look at it. George (who has been there since i can remember) sat there for 20 minutes trying to roll it back up after taking my door apart. It worked, he got the window up, and then he unplugged the motor to the window so i wouldn't do it again. My car is a 1996 Camry and has well over 200,000 miles on it. I know it won't last forever, that's why I go to Monro. They will tell me what is wrong with my car, and if I can't afford it all at once, I ask which is the most crucial to fix first. They don't FORCE you to do the repairs, but they are required to tell you whats wrong. I will ALWAYS take my car to Vestal Monro as long as they are around. Thank you Vestal Crew!!! Pros: null Cons: null more

Avoid 2/15/2012

Pros: null Cons: null more

Complete ripoffs. 10/7/2011

I normally don't go to chain service centers because I find them very dishonest compared to independents. Took my car here because it was the closest and it was an emergency. They estimated $1000 for the repair, I had it moved to another shop for a second opinion and they fixed the problem for a grand total of $260. more

Painful Experience, Haven't Gone Back Since 11/3/2008

Lets just say my car came out worse than when I brought it in. When I brought it in the coil spring was fractured due to corrosion. This was a recall and would have been replaced free by the manufacturer, but Monro was unaware of this. So I had the work done, and they had me replace the struts as well. Basically because they were unaware of this recall, I spent about $800 instead of maybe $200. One would expect a large chain would have recall information handy. You should go to a local mechanic you can trust. more

Very happy with my experiences here 7/25/2008

I'm not sure why others had such a problem here! I've taken my car to this location several times and experienced nothing but honesty and excellent customer service. They have all been friendly, personable, and provided a quality service. Kudos to Doug and his staff. Pros: Customer service has been excellent more

terrible place, don't go to Monro in Vestal 6/9/2008

This is a horrible place!! Never go there!!! They push you to spend money. Specially, never do your state inspection there!!! They will fail your good car, and then force you to do unnecessary repair; if you don't , you are out of the 20 something inspection fee nevertheless (by the way, I believe this is the most expensive around town). I also suspect they cheated on charging me some repair which they didn't do, but I don't have solid proof on that. Believe me, never go there. I should have read the previous review earlier. Pros: no pros Cons: expensive, push/force unnecessary repair more

They are not honest to customers: overcharge labar fee and especially part 5/10/2007

Never go there!!! They are rude and not honest to customers. \r \r My car is nissan altima. I went to monro to check engine since the engine light is on. The check fee is $71 which is high than others. That's fine since it close to my workplace and I still decided to check it. Later they told me the problem came from oxygen sensor which control fuel injector. It will cost $350s. I asked them for discount. But they said it was final price and pushed me to do it and said if I didn't do it my car will have big damage or total broken. I said I will check the price within other places. I called nissan dealer for the price: the sensor is $148 and laber is $65 (one hour service). I called the monro again and asked the detail about part's price and laber fee. First they didn't like to say. I said I have right to know the detail before do the service. Later they told me the parts price was $248 and laber fee is $121 (one and half hour service) which was almost double than others. I ask them whic more

They are not honest to customers: overcharge labar fee and especially part price. 5/10/2007

Never go there!!! They are rude and not honest to customers. Pros: Not Cons: To be honest and give custome reasonable part and laber fee more
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Owner Message

  • Because you need to TRUST who's working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Save up to 50% over dealer prices on complete factory scheduled maintenance. From oil changes to brakes and belts, Monro's experienced technicians can perform all of the required tasks to keep your vehicle running like new and your warranty in effect. Our Best Price Guarantee—we'll beat any competitor's advertised price or written quote by 5%—ensures you never pay too much for your repairs. Monro is also one of the largest independent tire dealers in the United States. Our One Easy Price includes free mounting & balancing, valve stems, and a free alignment check, free lifetime rotations, and our 30-day Best Price and Ride Guarantees. We carry thousands of tires in stock and ready to install at your convenience.. A/C Service (in select stores),Air Filter,Alignments,Battery,Brakes,Breather Filter,Canister Filter,Cooling System Service,C-V Boots/Joints,Engine Tune-Up,Exhaust System,Fan-Accessory Belts,Fuel Filter,Fuel Injector Cleaning,Muffler,Oil Change Service,Oxygen Sensor,PCV Valve,Power Steering Flush,Rear Axle Bearings/Seals,Shock Absorbers & Struts,State Inspections (in select stores),Steering Parts,Suspension Parts,Tire Rotation,Transmission Maintenance,Universal Joints,Wheel Bearing Repack/Seals,Wiper Blades.

Additional information

  • Hours:

    Sun 9am-5pm, Mon-Fri 7:30am-7pm, Sat 7:30am-6pm
  • Payments:

    Visa, Master Card, American Express, Discover
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