I rent a house that Monaco is the Property Mgmt of although they raise the rent quite significantly each year their maintenance is horrible. The personnel cannot communicate with the customers and then they do slipshod work. In fact, if you do not stand over them they come, leave, and do nothing. They call and tell that they are coming and then never appear (they do not even call to cancel). I often question if their personnel even have their license, after watching some of their repairs. GOOD LUCK make sure you have insurance on anything they do.
Cons: Never answers phones, will only accept faxes and then ignores them